• Designed and shipped zero-to-one products, including a Debian-based Linux OS MVP for Walmart, enabling remote device provisioning and management for 80+ devices in pilot phase.

• Partnered with Product Management to run story mapping workshops, define personas, and translate stakeholder requirements into clear, testable UI flows.

• Delivered UX for high-impact features such as Remote Terminal and Blueprints provisioning, improving deployment efficiency and reducing operational friction.

• Led end-to-end Reporting & Event Feed redesign, rolled out to 7,000+ customers, eliminating prior data correctness issues and improving customer trust; projected ~15% added revenue.

• Collaborated cross-functionally with engineering, QA, and leadership to ensure designs were technically feasible and aligned with business goals.

• Advocated for systematic, scalable design practices, maintaining product consistency while enhancing usability for enterprise clients across fintech, retail, and healthcare sectors.

• Introduced approval mechanism for vendors to prevent fraud

• Lead diverse, cross-functional projects & delivered user flows, & hi-fi wireframes for vendors, POs & bill payments product area.

• Iterated design based on business need, market feedback & user testing analysis.

• To increase the monthly FX Revenue/Profit to 100k, optimised the CX to make the payment process more efficient for Canada, Europe and Indian customers by removing points of payment failure.