# Qian L. > UX design lead @ Microsoft 365 & Copilot AI - growth and privacy Location: Redwood City, California, United States Profile: https://flows.cv/qianl2 I am a User Experience & Interaction Designer with a business and management background. As a discoverer of everyday life, I love the things I do can solve problems, achieve business goals, and help make our lives better. I craft creative solutions based on a user-centered design approach from concept to product. ## Work Experience ### Senior UX Designer @ Microsoft Jan 2019 – Present | San Francisco Bay Area Over 5 years, I advanced from mid-level designer to design lead on the Growth team, driving impactful projects across the user lifecycle—acquisition, onboarding, engagement, upsell, and retention—for Microsoft 365 premium, freemium, and Copilot apps. Highlights include leading initiatives like Copilot/AI engagement, viral adoption, upsell strategies, subscription benefit center, subscription page redesign to drive app growth, and a unified privacy experience that enhanced user trust. In my final year, I embraced leadership responsibilities, managing a project design team, promoting growth design patterns, and fostering cross-team collaboration and culture-building initiatives. ### Interaction Designer @ Bluescape Software Jan 2018 – Jan 2019 | Vancouver, Canada Area - As the designer for the Portal team, I worked with PM, frontend/backend engineers, and QAs to create experiences for users to manage their digital workspaces and organizations and streamline users’ creation and collaboration process. Taking charge of research, mocking-up, usability testing, iteration, design specifications. - As the designer for mobile team, prioritize and design key functions for the mobile app in the iOS store. - Worked on key features for Bluescape Web/Wall app, like embedded video players, web link widget, large file upload flow, voice input. - Created proof of concepts for future products and features - Created and maintain the Bluescape Design Library. ### UX Designer @ Ayogo Health Inc. Jan 2017 – Jan 2018 | Vancouver, British Columbia, Canada Teamed up with project managers, designers, and developers to work on various app and web design challenges in healthcare space, focusing on behavior change for chronic disease patients and enhancing user engagement to reinforce healthy habits. ### UX Designer / Researcher @ BMW of North America, LLC Jan 2017 – Jan 2017 | Savannah, Georgia Area Explored the future states of “Autonomous Vehicle Social Interaction". Key responsibilities included on-site observation, data collection, user behavior research, stakeholders research, data analysis, data visualization, ideation. BMW + SCAD Collaborative Project ### UX / Interaction Designer @ Google Jan 2016 – Jan 2016 | Savannah, Georgia Area Collaborated in the Google SPRINT research and design process. Contributed to ideation, interaction design, UI design, hi-fi prototyping, user testing to redesign YouTube app in order to make it more interactive and engaging. Google + SCAD Collaborative Project ### Co-Founder @ Waii Culture Jan 2013 – Jan 2015 | Beijing City, China Provided design and branding services such as web design, graphic design, PR event planning and execution, and media coordination. ### Marketing Manager @ Panorama Stock Jan 2012 – Jan 2013 | Beijing City, China Focused on brand building, making marketing plans and developing effective online/offline promotional activities to enhance customers’ loyalty. ### Project Manager @ Q&T Design Jan 2008 – Jan 2011 | Beijing City, China Teamed up with designers, account managers to work on various projects, including visual design, branding, experience design, package design, web design, PR events design and execution, product design and production, and online /offline marketing. ## Education ### Master of Arts (M.A.) in Interactive design Savannah College of Art and Design ### Bachelor of Arts (B.A.) in Culture Industry Management Communication University of China ## Contact & Social - LinkedIn: https://linkedin.com/in/qianliux - Portfolio: http://www.qianliux.com --- Source: https://flows.cv/qianl2 JSON Resume: https://flows.cv/qianl2/resume.json Last updated: 2026-04-13