# Qiao Huang

> Product Design. Alum of Luminary Cloud (cloud CAE), Segment (customer data platform), 
Microsoft AI Research, Base Design Agency, ArtCenter MFA. 🇹🇼 in 🇺🇸

Location: Berkeley, California, United States
Profile: https://flows.cv/qiaohuang

I believe design’s role is to bring clarity to ambiguity and make complexity feel effortless. Great design doesn’t just solve problems. It expands what teams and organizations imagine is possible. My philosophy rests on three pillars: systems thinking, user empathy, and executional excellence. Systems thinking ensures solutions scale and endure. User empathy keeps products grounded in real human needs. Executional excellence means raising the craft bar while delivering with speed and consistency.
Outside of work, I draw inspiration from fiction, psychology, live jazz, and indie rock. I create art installations, explore new cultural experiences, and share quiet rituals with my husband and our kittens. These experiences continually feed my creativity and keep my design lens wide and human.

## Work Experience
### Member @ South Park Commons
Jan 2024 – Present | San Francisco Bay Area
- Built AI-native product concepts through rapid functional prototyping (Cursor, Lovable, v0)
- Experimented with UX patterns (personalized generation, proactive feeds, collaborative canvases) using OpenAI API

### Staff Product Designer @ Luminary Cloud
Jan 2021 – Jan 2024 | Redwood City, California, United States
- Owned end-to-end design for file ingestion, project initialization, and motion workflows in a WebGL-based simulation platform
- Designed error handling to surface issues earlier and reduce setup friction
- Partnered with physicists, and engineers to deliver expert-grade yet usable tools
- Defined core design patterns (cards, alerts, project layout refresh, 3D interactions), establishing UX foundations for scale

### Senior Product Designer @ Twilio Segment
Jan 2020 – Jan 2021
- Segment (founded in 2011) was acquired by Twilio for $3B
- Designed customer engagement analytics dashboards (Twilio platform), translating complex data into intuitive insights.
- Partnered with PMs and engineers to align stakeholders, build process structure, and accelerate delivery.

### Senior Product Designer @ Twilio Segment
Jan 2019 – Jan 2020 | San Francisco Bay Area
- Designed core experiences across data ingestion, schema, transformation, and observability
- Led a 0→1 no-code data ingestion product, increasing self-serve activation from 20% to 30% (50% relative lift)
- Drove user research and journey mapping for data implementation, translating insights into platform-level improvements. 
- Led design for data observability tools that improved trust and debuggability for enterprise customers
- Contributed to and scaled the design system. 
- Mentored designers, cultivating team maturity and improving collaboration with XFN partners

### Product Designer @ Twilio Segment
Jan 2018 – Jan 2019 | San Francisco Bay Area
• Led and designed Marketing Website Design System from the ground up as the sole designer in collaboration with 3 engineers. We defined and shipped the grid system, responsive layouts, components, design patterns, page templates, and themes.
• Led and designed information architecture for a content management system using Contentful in collaboration with engineering team and marketing stakeholders.

### UIUX Designer @ Base Design
Jan 2017 – Jan 2018 | New York, United States
Designed and successfully launched an e-commerce website for Matouk Luxury Linens and a portfolio website for Hastings Architecture Design Firm in collaboration with design director, designers, and engineers.

### Designer @ Microsoft
Jan 2017 – Jan 2017 | Greater Seattle Area
Microsoft Research ｜ Designed a digital experience and delivered a design direction proposal independently for Microsoft Research AI NExT Medical Devices Group. Drove workshops with stakeholders (data scientists, mechanical engineers and principle industrial designer) on crafting the brand’s voice, tone, and messaging. Designed custom iconography and animated web interactions.

### Designer @ Cross Campus
Jan 2016 – Jan 2017 | Greater Los Angeles Area
• Drove consistency, and increased designer workflow efficiency by collaboratively establishing design systems and preliminary processes.
• Reinforced brand continuity and consistency across multiple customer touch points from spatial environments, digital experience to pitch decks.

### Product Designer @ 天航科技有限公司
Jan 2016 – Jan 2016
• Delivered user personas, storyboards, user scenarios, flow charts, prototypes, and design specifications.
• Led and shipped airfare purchase flow, from user research to visual design execution.

### Designer @ Qiao Huang
Jan 2013 – Jan 2016
Drove consistency, and increased designer workflow efficiency by collaboratively establishing design systems and preliminary processes for my clients.


## Education
### Master of Fine Arts - MFA in Human Computer Interaction
ArtCenter College of Design

### Bachelor of Arts - BA in Design and Visual Communications, General
National Taiwan University of Science and Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/qiaohuangdesign
- Portfolio: https://qiaohuangdesign.com/

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Source: https://flows.cv/qiaohuang
JSON Resume: https://flows.cv/qiaohuang/resume.json
Last updated: 2026-04-13