# Quymbee Chen > Senior Staff Software Engineer @ FindHelp, Usability and Accessibility Specialist Location: New York, New York, United States Profile: https://flows.cv/quymbee Proactive Software Engineer with professional experience in full-stack development, specializing in making the web more accessible and user-friendly. Proven track record of leveraging modern technologies to build scalable web applications and streamline engineering workflows. I have been obsessed with working in tech ever since my journey began, and I'd like to think I'm pretty darn good at it! My personal and professional experiences have taught me the following about myself: I am a reliable, empathetic, and proactive team player. - One of my strongest, most complimented skills is my ability to communicate—technically and professionally. - I'm not only quick to ask for help or guidance when blocked, but equally quick to offer assistance back. - My mindset is to 'always leave it better than you found it' I educate, refine, and drive myself to be better - My main motivation in life is to always be learning - I focus on making high-quality decisions - I'm not afraid of taking on new challenges and initiatives I love meeting new people and hearing new perspectives, so don't hesitate to reach out if you want to talk to me about new opportunities, emerging tech, accessible product development, or even dungeons and dragons! Let's chat! Find me anywhere with 👉 @Quymbee ## Work Experience ### Senior Staff Software Engineer @ Findhelp Jan 2025 – Present Building tools that enable programs to help the people they serve with dignity and ease ### Staff Software Engineer @ Findhelp Jan 2024 – Jan 2025 ### Senior Software Engineer @ Kiip Jan 2023 – Jan 2024 | New York, United States • Took on the role of tech lead to reduce product friction by providing technical insights in feature building feasibility, increasing team efficiency by 30% by streamlining meetings.. • Led accessibility training sessions and workshops to enhance code compliance across the team, achieving a 100% keyboard-accessible product. • Spearheaded product digital inclusion through UX consultation to strengthen reputation and market competitiveness, guiding the site’s accessibility standards to level AA. • Presented technical demos, spike research, and brown bag meetings to communicate complex engineering concepts to a cross-functional team and stakeholders on a bi-weekly sprint basis. ### Software Engineer II @ Kiip Jan 2022 – Jan 2022 | New York, United States • Architectured and built scalable APIs following REST principles that collected over 13.5k customer data related to document applications, leading to reliable backend services for scalable growth. • Engineered an e-signature feature using 3rd party APIs to help users reduce paper processes, increasing user acquisition by 25% through addressing client pain points. • Leveraged Amazon Cognito’s custom Lambda workflows to streamline the product’s multiple sign up processes, resulting in a 54% reduction in manual intervention and onboarding efforts. • Integrated AWS Chime services for chat room functionality and system message notifications to expedite user communications, reducing document assistance time from 1 week to within 3 days. ### Software Engineer @ Two Bulls Jan 2021 – Jan 2021 | New York, United States • Prototyped Mailchimp's Firebase extension and developed the OAuth token retrieval interface to enable user data synchronization, resulting in over 3.4k app installations. • Developed user interface for marine port call search tool, Seacor, with interactive vessel path visualization to aid in the invoicing and decision-making for 100,000+ ship records. • Coded for the open source development of Career Network, a New Jersey government tool, through mobile-first implementation and troubleshooting bugs over a 3 month contract. • Delivered client-centric web solutions within cross-functional teams, ensuring alignment with project goals and objectives result in 100% satisfaction. ### Engineer Intern @ Two Bulls Jan 2020 – Jan 2021 | New York, United States While being a full time student, I maintained a full time internship. Bugfixed, prototyped, documented, and spike researched to help the team maintain several client projects. ### Project Intern @ OppenheimerFunds Jan 2019 – Jan 2019 | Greater New York City Area Participated in shadowing, hackathons, and workshops to learn product development in the FinTech space. ### Product Development Intern @ Intersection Co. Jan 2018 – Jan 2018 | 10 Hudson Yards Built a wayfinding mobile application prototype to expand the consumer pool to the visually impaired in Android Studio in a 2 week period following ADA guidelines. ### Customer Technical Support Engineer @ Jewelbots Jan 2016 – Jan 2017 Jewelbots is a start up that focused on bringing STEM toys to child inventors, helping them learn to program through play with an arduino based bracelet. Detected, troubleshooted, and resolved software problems in conjunction to customer service requests through Zendesk that would assist consumers with using the product, which involved knowledge of Arduino and C++. Assisted at in-person, promotional hackathons that took place in New York City, Seattle, San Francisco, and the Poconos to help members of the brand’s community code and create with the product. ### WiTNY Summer Guild Intern @ Women in Technology and Entrepreneurship (WiTNY) Career Access Program Jan 2017 – Jan 2017 | 140 West Street, New York, NY 10013 Selected for intensive experiential learning program hosted by Cornell Tech and CUNY that combined design thinking and computer science. Learned user-centered design, empathy mapping, interview strategies, iterative design, prototyping, public speaking and presentation, all in the context of a challenge from local government representatives from the City of New York. ## Education ### Bachelor's degree in Computer Science Hunter College ## Contact & Social - LinkedIn: https://linkedin.com/in/quymbee --- Source: https://flows.cv/quymbee JSON Resume: https://flows.cv/quymbee/resume.json Last updated: 2026-03-30