# Rachelle Kauffman

> UX and Product Design

Location: Seattle, Washington, United States
Profile: https://flows.cv/rachelle

A UX professional with over a decade of experience in product design and research spanning B2B and D2C, native apps and web.

## Work Experience
### Sr. Principal Product Designer @ Ingram Micro
Jan 2024 – Present
Xvantage for Customers

### Sr. Product Designer @ Ethos
Jan 2023 – Jan 2023
UX Lead for growth design

### Sr. UX Designer @ Qualtrics
Jan 2019 – Jan 2023 | Greater Seattle Area
Shipped multiple new features for customer experience and employee experience teams including the launch of the new end-user-facing employee portal product as a design lead.

### Product Designer @ Zillow Group
Jan 2017 – Jan 2019 | Seattle, Washington
UX design for Zillow's growth org

### UX Designer @ Amazon
Jan 2014 – Jan 2017 | Seattle, Washington
Kindle Content Design | Author Experience

Design lead for multiple new products in development within Kindle
Conducting user research and lean usability testing across various product teams
Designing wireframes, site maps, user flows and low to high fidelity mock-ups
Creating prototypes for testing, validation and presenting up to VP-level for design reviews
Managing and developing jr. level designer

### Interaction Designer @ Nexon
Jan 2013 – Jan 2014 | El Segundo, California
UX Design and Research and Happiness Curation
Making gamers happy by designing memorable experiences and pretty things. 
Making my team happy by being collaborative and hilarious.
Making my company happy by aligning with and working to advance mission, values and goals.

### UX Intern @ lynda.com
Jan 2013 – Jan 2013 | Caprinteria, California
Design interactions and visual comps
Moderate usability studies and conduct user interviews
Create specs for styleguides
Design user flows and mockups
Create prototypes for testing

### Intern - Design & Production @ BOMA Seattle King County
Jan 2009 – Jan 2010

### Research & Data Collection Supervisor - Microsoft Usability Field @ Informa Research Services
Jan 2003 – Jan 2006 | Greater Seattle Area
Supervised a team of market research professionals and usability test recruiters in a call center setting


## Education
### User-Centered Design Graduate Certificate (partial) in Human Centered Design & Engineering
University of Washington

### Bachelor of Arts (B.A.) in Communication
University of Washington


## Contact & Social
- LinkedIn: https://linkedin.com/in/uxrachelle
- Website: http://www.uxrachelle.com

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Source: https://flows.cv/rachelle
JSON Resume: https://flows.cv/rachelle/resume.json
Last updated: 2026-02-23