# Rachelle P. > UI/UX Research & Design, Software Development Location: Greater Philadelphia, United States Profile: https://flows.cv/rachellep Utilizing my creativity, human-computer interaction skills, and software development skills to design and build new software that helps make the world a better place. ## Work Experience ### Senior Software Engineer @ healthfinch Jan 2019 – Present • Lends her expertise in HCI & UI/UX design, React, Ruby/Ruby-on-Rails, and database administration to improve and maintain this startup’s internal customer support website. • Acquired the language of Clojure to enhance the company’s flagship distributed micro-service system, entitled Charlie, which utilizes Docker, AWS suite (S3, EC2, Lambdas, and Step Functions), hipster batch, and Leiningen to screen incoming prescription refill requests for possible conflicts within physician-established protocols and the patient’s chart, and notifies delegated medical staff members of any potential harm to the patient if the prescription refill were to be completed. • Exemplifies leadership by improving internal department workflow and cohesion via establishing feasible department meeting times for this distributed team across multiple time zones, and establishing an on-call rotation that evenly distributes the burden, clearly communicates who’s on-call, and streamlines transitions between shifts. ### Software Developer @ American Reading Company Jan 2016 – Jan 2019 • Employed usability evaluation techniques and user-centered UI/UX design principles to create new and improved features in this triple bottom line company’s flagship software product, SchoolPace. • Collaborated with departments of non-technical disciplines. • Utilized skills in PHP, MySQL, HTML5, CSS3, and jQuery. • Acquired experience using SASS, Twig, PHPUnit, Pimple, Composer, Vagrant, and Docker, while working within the infrastructure of SchoolPace. • Routinely helped to maintain and support SchoolPace. • Lended expertise to assist in all facets of the IT department and fulfillment of the company’s mission to teach children to read. ### Web Services Director & Tech Lead @ Immaculata University Jan 2015 – Jan 2016 • Performed the roles of Director, Tech Lead, and Developer for all web-related services in the University Communications Department at Immaculata University. • Oversaw and lead the planning and development of all web-based projects, while managing the university’s web-based technical infrastructure, a team of web development contractors, and a balanced budget. • Utilized skills in PHP, HTML5, CSS3, jQuery, Drupal, WordPress, and web development best practices to manage, maintain, and enhance the university’s 10+ Drupal, WordPress, and PHP web application sites. • Reached out to university department heads on campus to foster understanding of individual departmental marketing goals and to encourage campus-wide engagement with the websites’ content. ### Web Application Developer @ Senior Service America Jan 2013 – Jan 2015 • After 1 year of collaborating with the Web Application Developer II, became the sole lead web developer responsible for all Senior Service America Inc. (SSAI) web development. • Planned, designed, and implemented projects to help the elderly re-enter the workforce and bridge the digital divide, such as the company’s Online Job Application Tool she built from scratch in Ruby/Ruby-on-Rails, HTML5, CSS3, and jQuery. • In 2014, began incorporating design skills acquired from Masters program in Human-Computer Interaction into projects at SSAI, such as the redesign of the company website’s homepage, which leveraged PHP, HTML5, CSS3, jQuery, and WordPress skills. • Enhanced and maintained this non-profit organization’s company website and web applications within an Agile development environment. ### Web Developer @ WAMU 88.5 Jan 2011 – Jan 2013 • Collaborated with the Senior Web Developer, the Web Designer, and content owners to maintain and improve 5+ websites at this non-profit NPR public radio station. • Extended expertise and experience with PHP, JavaScript, jQuery, HTML, CSS, WordPress, and web development best practices. • Acquired a vast knowledge of Drupal CMS to support the station’s focal Web 2.0 websites (wamu.org, thedianerehmshow.org, and thekojonnamdishow.org) and web campaigns reaching out to the WAMU 88.5 audience. • Collaborated to produce the station’s new mobile presence on wamu.org for iPhone, Android, and iPad platforms. • Sought out and proposed areas of improvement for the user experience and website architecture. • Researched and analyzed new strategies and software utilities. • Graduated to being the sole lead web developer and content manager at WAMU 88.5. • Utilized management skills to plan, implement, document, and report progress on all web initiatives and maintenance procedures. ## Education ### Master of Science - MS in Human Computer Interaction DePaul University Jarvis College of Computing and Digital Media ### Bachelor of Science - BS in Mathematics and Computer Science Wake Forest University ## Contact & Social - LinkedIn: https://linkedin.com/in/rachelle-pinckney --- Source: https://flows.cv/rachellep JSON Resume: https://flows.cv/rachellep/resume.json Last updated: 2026-03-23