# Rachel R.

> Senior Software Engineer - Infrastructure at Sprout Social

Location: Greater Chicago Area, United States
Profile: https://flows.cv/rachelr

Communication:
CLOSED to all recruiting/hiring communications
OPEN to DePaul alums 
OPEN to developers LOOKING for work at my CURRENT company

Legal:
These opinions are my personal opinion and not made on behalf of anyone else.

## Work Experience
### Senior Software Engineer @ Sprout Social, Inc.
Jan 2023 – Present | Chicago, Illinois, Estados Unidos
- Maintain reliable, scalable systems in a Linux/UNIX environment
- Infrastructure-as-code or configuration-as-code tools: Terraform, Chef,
- Operating, configuring, and maintaining build and CI/CD pipelines: Jenkins
- Kubernetes, Logstash, Elasticsearch / OpenSearch


I work to improve all aspects of engineering through automation, observability of metrics, and clear processes in order to build sustainable and fault-tolerant solutions. By partnering closely with product engineering teams to provide subject matter expertise, my team helps ensure excellent outcomes on new feature releases and critical functionality.

### Software Engineer @ Sprout Social, Inc.
Jan 2021 – Jan 2023 | Chicago, Illinois, Estados Unidos
Infrastructure Zone
2021: Observability/Visibility and Performance Team
2022: Developer Experience Team

### Software Engineer @ Meta
Jan 2019 – Jan 2021 | Chicago, Illinois, United States
Implemented full-stack, platform-agnostic solutions for the continuous integration and deployment (CI/CD) systems of the worldwide Facebook.com and Instagram.com sites, utilizing a stack of JavaScript, React, PHP, HTML5, and CSS3.

Led front-end development of responsive, cross-platform web pages and dynamic email templates using hand-coded HTML5, CSS3, and modern JavaScript, ensuring seamless integration with Meta's internal content management system.

Actively contributed to the full product development lifecycle by identifying and addressing security vulnerabilities, performance bottlenecks, and UI/UX issues, and spearheaded the refactoring of legacy code into new, reusable components using Hack and PHP.

about.instagram.com and business.instagram.com

### Senior Software Engineer @ Perficient
Jan 2017 – Jan 2019 | Greater Chicago Area
Full stack solutions for Facebook about.instagram.com & business.instagram.com
    - PHP
    - ReactJS
    - HTML
    - CSS

Data ETL solution, WebAPI for CMS website, Azure Analysis Service data modeling, report building using PowerBi. Used at Agtegra: the largest agricultural cooperative owned only by individual farm-connected members.
	- Azure Data Factory with custom solution using Azure Functions (C#)
	- WebAPI to serve up the contents of a website managed by the Kentico CMS platform.
	- Code First database using Entity Framework
	- SQL DB: multi schema table design, stored procedures.
	- Azure Analysis Service modeling
	- PowerBi created with Azure Analysis model
	- Git version control hosted in Azure DevOps
	- Agile software development methodologies - operated in 2 week sprints
	- ReSharper Visual Studio plug-in

2 ASP .NET Core websites on top of an Azure platform and 2 mobile apps for the Location services company: license plate recognition (LPR) and vehicle transportation (Transport).
	Transport:
	- Cloud-native Azure PaaS solution (App Services, Azure Functions, Azure SQL Database, Azure Search)
	- Mobile app (iOS and Android) React Native, Expo

	LPR:
	- Mobile app (iOS and Android) React Native, Expo
	- Cloud-native Azure PaaS solution (App Services, Cosmos DB, Logic Apps, Azure Functions, Azure SQL Database, Azure Search and Azure Data Factory)
	- Nvidia Jetson, Ubuntu Linux, systemd services, Node.js, C++, OCR integration

	Both:
	- Git version control hosted in Azure DevOps
	- Agile software development methodologies - operated in 2 week sprints

### Software Engineer for Genex @ Perficient
Jan 2016 – Jan 2017 | Greater Chicago Area
ASP .NET website and Azure Services for Worker's Compensation Referral Management Services
	- Dependency Injection using Unity
	- JQuery, Angular
	- Code First using Entity Framework
	- Azure Search Service, including index building
	- Azure Web Jobs
	- Kudu engine (Handles git deployments and debug tools for Azure App Services)
	- ReSharper Visual Studio plug-in
	- Visual Studio Team Services

### Embedded Software Engineer @ Panduit
Jan 2015 – Jan 2015 | Lockport
RTOS, ThreadX, UART & TCP Interfaces, PC clients.

- Implemented new features and bug fixes for all three interfaces:
- LCD Touch Screen for the GUI
- ARM MCU (Used in: an automatic cable tie application system) which controlled hardware via RTOS
- DIGI SoM (System on Module) Provided ethernet connectivity which used TCP/IP interface to display system information on a PC based client

### Student @ DePaul University
Jan 2012 – Jan 2015 | Chicago Loop
Full Time Student

President of HerCDM (2013-2014)

Service Learning Study Abroad in Merida, Yucatan, Mexico (2014)

### Intern @ Panduit
Jan 2013 – Jan 2014
Programmed multiple forms in SQL using Access Database
Normalized Tables

### Intern @ Panduit
Jan 2011 – Jan 2011
Tester of SNMP Network Management Software


## Education
### Bachelor of Science (BS) in Computer Science
DePaul University
Jan 2012 – Jan 2015


## Contact & Social
- LinkedIn: https://linkedin.com/in/the-rachel-ramos

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Source: https://flows.cv/rachelr
JSON Resume: https://flows.cv/rachelr/resume.json
Last updated: 2026-03-22