# Rachel Shields > Senior Software Engineer @ HubSpot Location: Greater Boston, United States Profile: https://flows.cv/rachelshields I am a well-rounded and detail-oriented software engineer, known for bringing a high level of comradeship and fun to every project. Colleagues often describe me as a 'super joyful person and a pleasure to work with', which reflects my commitment to fostering a positive and collaborative work environment. My entrepreneurial spirit and keen eye for design, combined with a diverse educational background, allow me to approach problem-solving with an engineer's precision and an entrepreneur's innovation. Passionate about leveraging my technical expertise and uplifting team dynamics, I continually strive to create impactful solutions and enjoyable work experiences for everyone involved. ## Work Experience ### Senior Software Engineer @ HubSpot Jan 2024 – Present | Cambridge, Massachusetts, United States ### Senior Software Engineer @ Thrive Global Jan 2023 – Jan 2024 | Boston, Massachusetts, United States • Designed Thrive's Referral system and collaborated with Product and Design teams to lead cross-functional efforts for its implementation, documentation, and customer-centric testing and rollout. • Played a key role in the rollout of email verification, focusing on frontend development while also contributing to backend features. This led to a 30% increase in user base reach, bolstering our engagement strategy with greater confidence and impact. ### Software Engineer @ Thrive Global Jan 2022 – Jan 2023 | Boston, Massachusetts, United States • Spearheaded the development and ongoing maintenance of our first internal app utilizing a micro-frontend architecture. My efforts led to a significant reduction in dependencies and quicker response times among teams, thereby accelerating Go-To-Market operations and boosting organizational efficiency. • Designed and implemented a robust communication protocol for a hybrid mobile application, enabling seamless interaction between an embedded web application and native app functionalities. Ensured effective collaboration with mobile teams for comprehensive testing and documentation. ### Associate Software Engineer @ Travelers Jan 2020 – Jan 2022 | Hartford, Connecticut • Modernized the legacy MyTravelers Billing application, utilizing Node.js and React to enhance functionality and user experience. • Actively managed and resolved production issues for the MyTravelers web application, ensuring smooth operation for its monthly user base of approximately 1.2 million. ### TFDP Software Engineer @ Travelers Jan 2019 – Jan 2020 | Hartford, Connecticut, United States In my role within the Technology Foundational Development Program (TFDP), I merged practical technology experience with mentorship and a specialized tech curriculum. •Developed a React-based application to streamline communication between the MyTravelers web/mobile platforms and an external vendor's payment system. This solution, focused on secure, PCI-compliant data handling, successfully processed over 71,000 payments within the first two weeks of its deployment. • Leveraged axe DevTools to identify and resolve critical accessibility issues in the C360 Angular web application. My efforts elevated the Lighthouse accessibility score from 78 to a perfect 100, significantly enhancing user accessibility and compliance standards. ### Web Development Intern @ NeoPangea Jan 2019 – Jan 2019 | Reading, Pennsylvania Area While interning with NeoPangea, I created a Vue application where users could like, comment, and share photos of their cats. ### Web Developer, Endpoint Engineering and Administrative Support Team @ Lehigh University Jan 2018 – Jan 2019 | Bethlehem, Pennsylvania, United States As a web developer for the Endpoint Engineering and Administrative Support Team, I used Python Flask, HTML, CSS, and JavaScript to write a PC Inventory application to monitor information on new and existing campus computers. ### Computing Consultant @ Lehigh University Jan 2014 – Jan 2018 | Bethlehem, Pennsylvania As a Computing Consultant for Lehigh University, I wrote task automation scripts in Powershell and provided technical support to multiple departments on campus. ### Graphic Design Assistant @ Lehigh University Jan 2017 – Jan 2018 | Bethlehem, Pennsylvania As a Graphic Design Assistant with the Office of Sustainability, I raised awareness about sustainability initiatives on campus through the creation of posters, pamphlets, logos, and infographics. ### Web Development Intern @ National University of Ireland, Galway Jan 2017 – Jan 2017 | County Galway, Ireland While interning at NUIG, I led the front-end development of a website redesign to raise awareness of water and energy use in the Alice Perry Engineering Building. ### Product Development Intern @ Cleo Jan 2016 – Jan 2016 | Pottsville, Pennsylvania While interning with Cleo I gained experience working on an Agile team. I implemented product rebranding of the Extol Dashboard application for web and tested the Extol Dashboard application for web, tablet, and mobile after rebranding. ## Education ### Master of Engineering - MEng in Technical Entrepreneurship Lehigh University Jan 2018 – Jan 2019 ### Bachelor of Science - BS in IDEAS (Integrated Degree in Engineering, Arts and Sciences) Lehigh University Jan 2014 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/rachel-shields - Website: https://rachel-shields.com/ --- Source: https://flows.cv/rachelshields JSON Resume: https://flows.cv/rachelshields/resume.json Last updated: 2026-03-22