# Radley Teruel > Senior Product Designer at Collective Health Location: San Francisco, California, United States Profile: https://flows.cv/radley I'm a product designer who values communication and seeks feedback to continuously push for the highest quality designs. I'm problem solver who lets research guide his design decisions, creating solutions from concept stage to launch. I enjoy working collaboratively and cross-functionally across teams and departments with ability to rapidly iterate designs, strong eye for detail and excellent time management skills. My previous career in the visual effects industry has given me the foundation of time management skills under strict, immovable deadlines, strong eye for detail, collaboration with artists, supervisors, directors, and the iterative process. TOOLS Figma // Sketch // Principle // Adobe Creative Suite // Adobe After Effects SKILLS Wireframing // Prototyping // Sketching ## Work Experience ### Senior Product Designer @ Collective Health Jan 2022 – Present | San Francisco Bay Area ### Product Designer @ Collective Health Jan 2020 – Jan 2022 | San Francisco, California, United States ### UX Designer @ Synapse Jan 2019 – Jan 2020 | San Francisco, CA - Designed the General Servicing Chatbot for client’s end users to receive live chat support, replacing current email support. - Created automated flows in General Servicing Chatbot for end users to quickly accomplish their support needs without the assistance from a customer success agent. - Partnered closely with Customer Success managers to design the General Servicing Agent Chatbot to assist and resolve issues of our client’s end users, increasing the number of daily tickets Synapse’s agents can resolve. - Collaborated with compliance department leads to design the Enhanced Due Diligence Chatbot product to increase efficiency of customer identity verifications and reduce the amount of incorrect account closures. - Redesigned Synapse’s account aggregation flow in their current Bank Login product to comply with Wells Fargo and Capital One’s security protocols. - Contributed to the development of Synapse’s first design system. ### UX Designer @ Chef Koochooloo Jan 2019 – Jan 2019 | San Francisco, CA Chef Koochooloo STEAM learning web application - Designed a teacher portal, adding the ability to customize content from each of Chef Koochooloo’s premade lessons allowing teachers to tailor lessons to different classes. - Conducted user research including user interviews to discover Chef Koochooloo’s most important problems. - Redesigned the search function to include CC & NGSS tags so teachers can quickly find lessons complying with Common Core State Standards Initiative and Next Generation Science Standards. - Created an interactive InVision prototype for future user testing. ### Visual Effects Supervisor @ Factory VFX Jan 2012 – Jan 2018 | Santa Rosa, California, United States - Collaborated on the visual design of shots with artists, department leads, supervisors, and directors. - Supervised motion design of shots for multiple films. - Worked with client including but not limited to Walt Disney Studios, Universal Pictures, Paramount Pictures, and Warner Bros. - Designed editorial workflow for multiple shows to fit seamlessly with studio specifications. - Supervised quality control for over 50 visual projects. - Managed team of up to 30 artists, with producer, to keep shots within budget and production’s delivery schedule. - Approved over 400 artist shots for over 19 feature films. - Assessed each artist and assigned shots based on shot difficulty and artist skill level. ### Digital Effects Supervisor @ Factory VFX Jan 2011 – Jan 2011 - Coordinated with producer and visual effects supervisor to manage artists to finish shots on time. - Teamed with artists to complete complex shots. - Delegated shots to artists. ### Digital Effects Supervisor @ RotoFactory Jan 2010 – Jan 2011 ### Digital Artist @ RotoFactory Jan 2006 – Jan 2010 ## Education ### BFA in Animation Academy of Art University ### UX Design General Assembly ## Contact & Social - LinkedIn: https://linkedin.com/in/radley-teruel - Portfolio: https://radleyteruel.com --- Source: https://flows.cv/radley JSON Resume: https://flows.cv/radley/resume.json Last updated: 2026-04-13