• Support discovery through user interviews, behavioral analysis and usability reviews.

• Contribute to wireframes, user flows, prototypes and early interface explorations.

• Collaborate with Product and Engineering in refining requirements and proposing UX improvements.

• Help maintain design consistency through patterns, components and documentation.

• Assist in defining and tracking UX metrics to guide decision-making.

• Participate in usability tests and translate findings into actionable design adjustments.

• Work on delivering accessible, intuitive and coherent interface experiences.

• Contribute to smooth project handoff and clear communication across teams.

• Supported the definition of product goals, customer journey improvements, and feature documentation in Confluence.

• Collaborated with engineering and data teams to implement event tracking strategies using CleverTap, enabling better decision-making through user insights.

• Participated in roadmap planning and backlog prioritization, balancing user needs with business goals.

• Created internal specs and wrote detailed documentation to align design, product, and development teams.

• Contributed to discovery processes, feature validation, and post-launch analysis for initiatives in checkout, onboarding, and subscriptions.

• Helped define OKRs and key metrics for feature success and operational monitoring.

• Created visual aids for employee guidance on major company processes and procedures at Delivery Much in Brazil.

• Lead talent attraction and engagement initiatives to enhance company culture and employee satisfaction.

• Produced high-quality graphic and video materials for various company needs, contributing to LinkedIn growth through strategic content and engagement.

• Created interior and promotional communication materials for Delivery Much Brasil, ensuring a consistent corporate visual identity.

• Designed and produced corporate branding accessories, enhancing brand recognition and customer engagement.

• Developed engaging visual content for social media and internal events, increasing employee engagement and brand visibility.

• Redesigned UFSC’s restaurant menus to be more visually engaging and easy to navigate, aligning with Red Bull’s dynamic and energetic brand language.

• Created subtle, brand-inspired illustrations for restaurant decorations, enhancing the atmosphere while respecting branding guidelines (no direct use of the Red Bull name).

• Focused on delivering a cohesive visual experience across printed and environmental materials, tailored to a student audience.