• Conduct client discovery calls to gather client requirements.

• Design, develop, deploy, and test solutions for clients.

• Provide on-going support, professional services, and consulting to clients.

• Provide support to clients.

• Conduct in-person and virtual training sessions for clients.

• Deliver platform demonstrations for sales prospects.

• Work with clients and the development team to identify platform bugs and enhancements.

• Conduct client discovery calls to gather client requirements.

• Design, develop, deploy, and test solutions for clients.

• Provide on-going support, professional services, and consulting to clients.

• Provide support to clients.

• Conduct in-person and virtual training sessions for clients.

• Deliver platform demonstrations for sales prospects.

• Work with clients and the development team to identify platform bugs and enhancements.

• Develop and implement Business Continuity Plans for all schools and departments required for the Emergency Management Accreditation Program (EMAP)

• Create a new methodology to build and test continuity plan called 3 Meeting Continuity Planning

• Engage with critical emergency management and continuity school/department stakeholders to develop and adapt their plans to University’s standards

• Maintain and implement new solutions in the University’s emergency management software VEOCI

• Develop and implement the new IT Major Incident and Disaster Recovery process

• Develop and execute tabletop exercises to test continuity plans

• Assist the department of Public Safety to prepare and monitor University events

• Responsible for the main finance territory in Brazil, managing customer’s relationship, defining strategy to maintain and grow installed base

• Large customer acquisition by displacing a competitor

• Achieved 87% of quota in the first fiscal year (Brazilian financial crises) and 105% in the second fiscal year

• Developed a strong pipeline and an accurate forecast

• Defined the new sales process based on business solution instead of technical solutions

• Elevated relationship from technical to executive level

• First time a deal was closed at forecasted revenue and deadline with Veritas’ largest customer in Latin America

• Interim District Manager responsibilities covering Country Managers absence

Report forecast and results to Latin America Vice President

Map and create response plans for competitors’ threats

• Responsible for the whole sales process from technical solution and architecture definition to pricing, executive presentation and negotiation for the largest customer in Latin America

• Year over year quota achievement with growth rate of 15% per year

• Worldwide largest deal of the month and in the history of Hitachi Latin America (Fiscal Year 2014 – 187% quota achievement)

• Leaded the team during customer’s crisis, reverting the position from not being eligible to participate in auctions to becoming the biggest storage solutions supplier

• Acquired two large customers in the finance sector

• Indirect team manager for 2 sales representatives, 3 technical specialists and 5 field technicians