• Design and implement AI solutions for logistics, fleet management, and enterprise ERP solutions at Corcentric.

• Lead the design of scalable frameworks to enhance system efficiency and support business operations.

• Achieve operational efficiency through the integration of AI-driven systems.

• Design and implemented intelligent agents tailored for logistics, fleet management, and enterprise ERP solutions.

• Managed projects for the Enterprise messaging platform marketplace and Trading partner Network portfolio, achieving WCAG 2.2 AA compliance for 5 products.

• Developed a portal to enhance buyer-supplier relationships, resulting in a 15% increase in business revenue and an 11% decrease in customer service calls.

• Led the launch of SAP's enterprise generative AI, "Joule," with an 82% adoption rate and delivered 12 unique AI use cases at Connect 2023.

• Ideation, concept explorations, Design system definition, and solution execution for

Apptium Cloud commerce services and products across channels impacting 2.3 million users.

• Designed the end-to-end experience of API and Analytics Studio from by

conducting in-person user interviews with 32 engineers, identifying UX issues, and

proposing design solutions.

• Ensure platform-wide consistency through documentation of use cases and UI

elements.

• Advocate and present design strategies 'Design snacks' with cross-functional

teams to bring and establish appropriate design maturity.

• Lead and create a visual design language for 24+ different cloud marketplaces ultimately improving usability score to 72%.

• Conduct and structure UX research efforts such as Top Tasks Management, jobs to

be done and Persona Research with customers to make data-driven design decisions.

• Collaborated with leadership, engineer, and data scientists to troubleshoot UX

problems on marketplaces and improve user engagement Generated a 72.89%

growth for 800k daily active users.

Researched importance and applications of "Accessibility" to establish universal design practices at International airports.