• Defining user stories (in JIRA) for various Salesforce and NetSuite implementations across customers of multiple industries.

• Ideating solutions for field support agents, in order to improve case resolution times.

• Importing thousands of records of data into various systems (e.g. NetSuite and Salesforce) as part of migrations from other systems (e.g. Zoho and Quickbooks).

• Performing cross-functional teams in multiple projects parallelly until project delivery.

• Consolidating impact analysis and communication plans and training delivery plans as part of the ADKAR change management methodology.

• Developing Trainings and conducting "Train the Trainer" sessions to coach business users on the new system implementations.

• Performing end-to-end testing, from Unit Testing, QA and assisting with UAT for various projects.

Gathering and documenting requirements, prototyping, and developing an Angular Material based Web Application

Database Implementation for a Non-Profit Organization.