# Rahul Jairaj

> Delivered multiple programs for clients to help them transform their back-office operations. I bring with me, 6+ years of experience in Technical Delivery and Program Management.

Location: Santa Clara, California, United States
Profile: https://flows.cv/rahuljairaj

A Salesforce + NetSuite Certified Administrator looking to expand my knowledge and experience in CRM and ERP solutions.

## Work Experience
### Software Engineer - Applications @ CloudPaths
Jan 2020 – Present | San Francisco Bay Area
•  Defining user stories (in JIRA) for various Salesforce and NetSuite implementations across customers of multiple industries.

•  Ideating solutions for field support agents, in order to improve case resolution times.

•  Importing thousands of records of data into various systems (e.g. NetSuite and Salesforce) as part of migrations from other systems (e.g. Zoho and Quickbooks).

•  Performing cross-functional teams in multiple projects parallelly until project delivery.

•  Consolidating impact analysis and communication plans and training delivery plans as part of the ADKAR change management methodology.

•  Developing Trainings and conducting "Train the Trainer" sessions to coach business users on the new system implementations.

•  Performing end-to-end testing, from Unit Testing, QA and assisting with UAT for various projects.

### Web and Mobile Application Developer Intern @ Metropolitan Washington Airports Authority
Jan 2018 – Jan 2018 | Arlington, Virginia
Gathering and documenting requirements, prototyping, and developing an Angular Material based Web Application

### Consultant @ iConsult Collaborative at Syracuse University
Jan 2017 – Jan 2018 | Syracuse, New York Area
Database Implementation for a Non-Profit Organization.

### QA Engineer @ Orion Business Innovation
Jan 2016 – Jan 2017 | Cochin Area, India

### Trainee QA Engineer @ Orion Business Innovation
Jan 2015 – Jan 2016 | Cochin Area, India


## Education
### Master of Science - MS in Information Technology
Syracuse University

### Bachelor of Technology (B.Tech.) in Electrical, Electronics and Communications Engineering
National Institute of Technology Calicut

### AISSCE in Mathematics and Computer Science
Bharatiya Vidya Bhavan


## Contact & Social
- LinkedIn: https://linkedin.com/in/rahul-jairaj
- GitHub: https://github.com/RahulJairaj

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Source: https://flows.cv/rahuljairaj
JSON Resume: https://flows.cv/rahuljairaj/resume.json
Last updated: 2026-04-11