• Lead end-to-end planning, execution, and delivery of academic and technical projects, ensuring alignment with university goals and timelines.

• Manage cross-functional teams of faculty, staff, and student workers to deliver classroom technology, e-learning, and IT infrastructure initiatives.

• Oversee the deployment and maintenance of learning management systems (LMS), audiovisual tools, and digital platforms to support hybrid and online education.

• Created and maintained product roadmaps, defining feature prioritization and release planning in alignment with customer requirements and business strategy.

• Conducted market research, competitor analysis, and user persona development across 3 major industry segments, identifying 5+ key customer pain points and opportunities for AI-driven features in the Scale Test Co-Pilot project.

• Developed a detailed Product Requirements Document (PRD) and collaborated with UX teams on wireframes for 4 major features, ensuring alignment with customer needs and business goals.

• Built an Org62 dashboard to track 10+ key product metrics, enabling data-driven decisions and improving performance insights by 25%.

• Partnered with engineering to integrate AI-driven features, reducing performance testing cycle time by 30% and streamlining workflows.

• Contributed to a comprehensive product roadmap and go-to-market strategy, presenting findings to leadership, influencing decisions that impacted ~5,000+ internal users.

• Collaborated with cross-functional teams to ensure smooth feature rollout and adoption, achieving a 20% increase in early user adoption within the first month.

• Conducted impactful data analysis using Hive, Flume, and Kafka, driving a 15% revenue increase and informing strategic decisions.

• Streamlined cross-source data integration, reducing integration time by 30% through collaborative efforts.

• Mentored team members, increasing their efficiency by 25% and successfully implementing innovative integration solutions.

• Contributed to Hadoop-based system development, enhancing stability by 20% and data processing efficiency.

• Provided actionable insights to clients, resulting in a 10% improvement in operational efficiency and decision-making.

• Improved data pipelines using Spark and Flink, enhancing system performance by 20% and reducing processing errors by 15%.

• Co-founded a digital marketing agency, leading the development and execution of product strategies for clients.