As CIO, I lead all internal technology operations for Talentnook, focusing on infrastructure, automation, and productivity systems that power our education-focused services. I work cross-functionally with leadership to align internal tooling with business growth and operational excellence.

Highlights:

• Lead internal technology systems supporting educational operations

• Architect automation workflows and DevOps pipelines for scale

• Manage CRM platforms and marketing tools (Salesforce, Zoho, MailChimp, Pardot)

• Enable team productivity through GCP infrastructure and internal dashboards

• Support executive decision-making through internal data systems

Intro:

As the founding CTO and later CIO, I oversaw all technical aspects of Talentnook’s multi-product evolution—from initial tutoring platforms to full-scale EdTech solutions. My work spanned platform architecture, DevOps, internal systems, and integration of marketing technologies to support product and revenue growth.

Highlights:

• Led product and internal systems development across EdTech and tutoring services

• Oversaw full digital stack including cloud infra, CRM, and marketing systems

• Implemented Salesforce, Pardot, MailChimp, and Zoho Campaigns for lead gen and nurturing

• Migrated all infrastructure from AWS to GCP in 2024

• Built DevOps and CI/CD systems from scratch

• Partnered with product and operations to align tech execution with business growth

• Mentored cross-functional teams across engineering and marketing tech

Intro:

At Salesforce, I provide technical and operational leadership in CI/CD automation and DevOps infrastructure, supporting global engineering teams. My focus is on building scalable systems, intelligent workflows, and platform-level reliability improvements that enable faster, more stable software delivery.

Highlights:

• Currently leading the design and development of a Unified Support Architecture for Salesforce Technology & Products (T&P) teams under RADX Services

• Provided leadership in onboarding Site Reliability Engineering (SRE) principles into CI/CD operations

• Led internal training, process setup, documentation, and success metrics for SRE implementation

• Built internal automation tools to improve testing, certification, and release reliability

• Integrated AI/ML into test selection, failure analysis, and change risk prediction workflows

• Collaborated with product and release teams to deliver quality releases at scale

• Mentored Buildmaster teams supporting 24x7 global operations

• Helped transform legacy manual build/release flows into robust, automated delivery systems

Intro:

Palo was Talentnook’s flagship Social-Emotional Learning platform for middle school students. As co-founder and CTO, I led its journey from vision to nationwide impact—building the product architecture, managing cross-functional teams, and driving engagement strategies through content, UX, and automation.

Highlights:

• Defined product vision, roadmap, and SEL learning model

• Built scalable, multi-tenant GCP platform using containerized infrastructure

• Led curriculum design, user engagement strategy, and platform delivery

• Integrated CRM and email automation tools for school onboarding and outreach

• Delivered SEL content to thousands of students across school districts

• As of July 2025, external rollout is paused while we evaluate future directions

Key Roles:

• Technology Leadership

• People Management

• Engineering Management

• Solution Design

Build and lead Development teams of 3-9 engineers located in different time zones.

• Team management including Employee performance review and career development process.

• Designing product integration with customer systems on (i.e. Siebel On Demand, Salesforce).

• Product Design and Development of various high traffic software components

• Requirement analysis and Project Management for the modules listed above

• Estimation of Quarterly Release commitments and project execution to its successful delivery.

• Technology expert for maintain production cloud environment.

• Member of Tiger team for resolving key production performance issues.