# Rajeev Tiwari > CIO @ Talentnook | Growth-Oriented Engineering Leader | AI + Cloud Automation | Tech Strategy & Scale Location: San Ramon, California, United States Profile: https://flows.cv/rajeevtiwari I’m currently serving as CIO at Talentnook, where I lead internal systems, automation platforms, and technology operations to support educational programs at scale. With over 25 years of experience in engineering, architecture, and executive leadership, I’ve led initiatives across cloud migration, AI/ML-driven automation, full-stack platform delivery, and marketing tech integration. I enjoy building high-performing teams and enabling outcomes through scalable infrastructure, agile product development, and data-informed experimentation. My work often sits at the intersection of engineering, product, and operations—where execution meets impact. At Salesforce, I lead DevOps and CI/CD automation operations—supporting global engineering teams through intelligent release pipelines, AI-driven testing workflows, and productivity tooling at scale. Previously, I co-founded and led Palo, a multi-tenant EdTech platform delivering Social-Emotional Learning (SEL) programs to schools. My leadership combines deep technical expertise with product thinking, growth strategy, and long-term alignment with user and business goals. ## Work Experience ### CoFounder, Chief Information Officer @ Talentnook Jan 2024 – Present | San Francisco Bay Area As CIO, I lead all internal technology operations for Talentnook, focusing on infrastructure, automation, and productivity systems that power our education-focused services. I work cross-functionally with leadership to align internal tooling with business growth and operational excellence. Highlights: • Lead internal technology systems supporting educational operations • Architect automation workflows and DevOps pipelines for scale • Manage CRM platforms and marketing tools (Salesforce, Zoho, MailChimp, Pardot) • Enable team productivity through GCP infrastructure and internal dashboards • Support executive decision-making through internal data systems ### Cofounder, Chief Technology Officer / CIO @ Talentnook Jan 2017 – Jan 2024 | San Francisco Bay Area Intro: As the founding CTO and later CIO, I oversaw all technical aspects of Talentnook’s multi-product evolution—from initial tutoring platforms to full-scale EdTech solutions. My work spanned platform architecture, DevOps, internal systems, and integration of marketing technologies to support product and revenue growth. Highlights: • Led product and internal systems development across EdTech and tutoring services • Oversaw full digital stack including cloud infra, CRM, and marketing systems • Implemented Salesforce, Pardot, MailChimp, and Zoho Campaigns for lead gen and nurturing • Migrated all infrastructure from AWS to GCP in 2024 • Built DevOps and CI/CD systems from scratch • Partnered with product and operations to align tech execution with business growth • Mentored cross-functional teams across engineering and marketing tech ### Leader, Operations CI CD @ Salesforce Jan 2012 – Present | San Francisco Bay Area Intro: At Salesforce, I provide technical and operational leadership in CI/CD automation and DevOps infrastructure, supporting global engineering teams. My focus is on building scalable systems, intelligent workflows, and platform-level reliability improvements that enable faster, more stable software delivery. Highlights: • Currently leading the design and development of a Unified Support Architecture for Salesforce Technology & Products (T&P) teams under RADX Services • Provided leadership in onboarding Site Reliability Engineering (SRE) principles into CI/CD operations • Led internal training, process setup, documentation, and success metrics for SRE implementation • Built internal automation tools to improve testing, certification, and release reliability • Integrated AI/ML into test selection, failure analysis, and change risk prediction workflows • Collaborated with product and release teams to deliver quality releases at scale • Mentored Buildmaster teams supporting 24x7 global operations • Helped transform legacy manual build/release flows into robust, automated delivery systems ### CTO & CIO – Palo (SEL Product by Talentnook) @ Palo Jan 2020 – Jan 2025 | San Francisco Bay Area Intro: Palo was Talentnook’s flagship Social-Emotional Learning platform for middle school students. As co-founder and CTO, I led its journey from vision to nationwide impact—building the product architecture, managing cross-functional teams, and driving engagement strategies through content, UX, and automation. Highlights: • Defined product vision, roadmap, and SEL learning model • Built scalable, multi-tenant GCP platform using containerized infrastructure • Led curriculum design, user engagement strategy, and platform delivery • Integrated CRM and email automation tools for school onboarding and outreach • Delivered SEL content to thousands of students across school districts • As of July 2025, external rollout is paused while we evaluate future directions ### Engineering Manager @ Satmetrix Jan 2010 – Jan 2012 | San Mateo, CA Key Roles: - Technology Leadership - People Management - Engineering Management - Solution Design Build and lead Development teams of 3-9 engineers located in different time zones. • Team management including Employee performance review and career development process. • Designing product integration with customer systems on (i.e. Siebel On Demand, Salesforce). • Product Design and Development of various high traffic software components • Requirement analysis and Project Management for the modules listed above • Estimation of Quarterly Release commitments and project execution to its successful delivery. • Technology expert for maintain production cloud environment. • Member of Tiger team for resolving key production performance issues. ### Lead Designer @ Nortel Networks Jan 2007 – Jan 2009 - Designed the Licensing component for 'Unified Communication Management', one of key software product of company - Collaborated the product integration with Microsoft product 'SCOM'. - Development of Licensing module using J2EE technologies. - Development of SCOM Connector layer on .Net and C# technologies. - Drove team development under the role of ScumMaster. ### J2EE consultant @ Divvio Inc. Jan 2006 – Jan 2007 Worked as Product Development Consultant to this start up company which is comming up with a Multi Media based portal. I never saw such a good mix of fun and work as I had working for Divvio.com ### Consultant: People and Technology Management @ Consultancy Jan 2005 – Jan 2007 Provided consultancy services to various clients: - Gap Inc. - Insureworks (end client: SCIF) - IBM Inc. - School Specialty Inc - Divvio Inc. Key Services Offered: - People and technology management - Design and Development of various J2EE based enterprise solutions. ### People manager, Presales Architect @ Wipro Jan 2004 – Jan 2004 Pre-sales Technical architect worked various leads and converted those into concrete deals with different Telecom clients. ### Project Lead @ CA Inc. Jan 2002 – Jan 2004 - Lead a team supporting enterprise software to global customer base. - Lead Dev team to develop in- house product 'Global Expense System'. ### Sr. Software Engineer @ Four Soft Jan 2001 – Jan 2002 Senior Application Designer and J2EE Developer. ## Education ### Designing and Building AI Products and Services in Computer Science MIT xPRO ### Master of Business Administration (MBA) in Entrepreneurship, Business Administration, Management and Operations University of California, Davis - Graduate School of Management ### Certificate Program in Business Administration in Business Administration, Management and Operations University of California, Berkeley, Extension ### MS in Applied Mechanics Indian Institute of Technology, Delhi ### B Sc Engg in Civil Aligarh Muslim University ### Diploma in Engg. in Civil Aligarh Muslim University ### Intermediate in Science Shri Shiv Dan Singh Inter College, Iglas Aligarh ## Contact & Social - LinkedIn: https://linkedin.com/in/rajeevtiwari - Website: https://talentnook.com - Website: https://palonow.com - Website: http://www.salesforce.com --- Source: https://flows.cv/rajeevtiwari JSON Resume: https://flows.cv/rajeevtiwari/resume.json Last updated: 2026-04-05