# rajeshwer rao madoori

> Site Reliability Engineer  | Master's Degree in Computer Science

Location: Union City, California, United States
Profile: https://flows.cv/rajeshwer

## Work Experience
### Senior Software Engineer, DevOps @ Evolve
Jan 2024 – Present | United States
Identified and integrated GoAlert, which is an open-source incident management
tool, to enhance on-call workflows, improve incident handling, and reduce mean
time to resolution (MTTR).

### Site Reliability Engineer @ Handshake
Jan 2022 – Jan 2024 | United States
Owned the incident response process and led a team of engineers to ensure its efficiency and effectiveness, resulting in a 30% reduction in MTTR, MTTD, and MTTA 
Conducted regular gamedays to identify gaps in the incident response process and automated it using Rootly, resulting in a 40% increase in incident resolution speed. 
Designed and implemented an operational readiness review (ORR) for microservices, including service tiering and scorecards for operational readiness checks before production deployment, resulting in a 50% reduction in production incidents 
Spearheaded technical Excellence Program, significantly improving engineering standards and service reliability. Achieved this by frequently analyzing key metrics, including incident rates, bug tracking, user experience, SLO compliance for latency and availability, error budgets, and burnout rates. 
Identify Critical User Journeys. 
Developed service catalog solution using terraform modules 
Enforce Datadog synthetics for identified flows.
Consolidate Saas tools to save costs. 
Created Slack applications to automate incident response processes, enabling users to trigger PagerDuty incidents directly from Slack. 
Automated and built PagerDuty modules to support on-call schedules and maintain PagerDuty resources.

### Site Reliability Engineer @ PingCAP
Jan 2021 – Jan 2022 | United States
Deploy infrastructure resources using pulumi typescript .
Setting up GitHub actions workflow for continuous deployment.
Configure Dependabot in github to Keep all packages up to date.
Enforced standards for Kubernetes manifests, ensuring that all manifests met company best practices for
security and scalability
static code analysis for infrastructure as code (IaC) and also a software composition analysis for docker
images and open source packages.
Design and Implement production access control for eks clusters.
Write lambda functions to update dynamodb tables and aws-auth ConfigMap.
Write test cases for in Golang using the Ginkgo testing framework:
Participate in follow the sun on call rotation for production infrastructure.
Automate eks gke upgrades using pulumi.
Collaborate with development teams to integrate Pulumi into their development processes, improving the
overall speed and efficiency of infrastructure deployments

### Cloud Engineer @ Apple
Jan 2018 – Jan 2021 | United States
Design, deployment, support and maintenance of opensource AWX  HA-cluster.

Authentication & Authorization .
Design, Deployment, support and maintenance of Elastic-search on Kubernetes.
Deployment, support and maintenance of Rabbitmq on Kubernetes.
Enforcing custom policies on Kubernetes objects using OPA.
12-Factor App Guidelines
Observability stack.
Cross DC replication.
Enterprise Mesosphere cluster.
Private Docker registry.
Implement disaster recovery (DR) between different region Data-centers.
Blue-green deployment with zero downtime.
Haproxy rate limiting 
Local universe for DC/OS.
EKS cluster with terraform.
Lambda function.
Kubernetes kustomize.

### Mesos Developer @ Apple
Jan 2017 – Jan 2018 | Sunnyvale, California, United States
Deploying private cloud solution using enterprise DC/OS.
DC/OS installtion 1.10 and higher.
Containerize java based apps using docker.
Automation of enterprise DC/OS deployment using ansible.
Spark,HDFS,KAFKA framework on DCOS

### devops solutions engineer @ QCT
Jan 2016 – Jan 2017 | San Francisco Bay Area
Responsible for Creating POC's For the customers.
Configuring DHCP server.
Updating BIOS and BMC Firmware.
Deployed Kubernetes, Mesosphere on Multi-node Bare metals. 
Automated deployments using Ansible.
configuring Glusterfs.
Installing Kubernetes on coreos (Bare-metal).
Automation using anisble.
Bringing up persistant storage for Docker conatiners
Multinode  on Coreos CLuster.
Configure Logging using ELK stack and Splunk.
Setting up influx-db and graphite grafana.

### System Engineer @ Cisco
Jan 2016 – Jan 2016 | San Francisco Bay Area
AWS provisioning via AWS CLI/AP with Terraform
Containerizing InfluxDB using docker
Configuration of TICK stack For Setting up monitoring alerts using influxdb.
Basic Authentication for all the Infra Services (Marathon, Chronos, Consul, and Mesos) with Ansible roles.
Troubleshooting Multi-master Mesos cluster
log analysis platform consisting of and ElasticSearch, Logstash, Kibana (ELK), Kafak, Filebeat. stack to process large amount of data.


## Education
### Master’s Degree in Computer Science
SUNY Polytechnic Institute
Jan 2013 – Jan 2015

### Bachelor’s Degree in Electrical, Electronic and Communications Engineering Technology/Technician
JNTUH College of Engineering Hyderabad
Jan 2009 – Jan 2013


## Contact & Social
- LinkedIn: https://linkedin.com/in/rajeshwer-rao-madoori-ba6876132

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Source: https://flows.cv/rajeshwer
JSON Resume: https://flows.cv/rajeshwer/resume.json
Last updated: 2026-03-22