**VMware WAS ACQUIRED BY BROADCOM IN NOVEMBER 2023**
Tanzu Application Platform (TAP): Choreographer
• I owned the end-to-end design for the Supply Chain Choreographer in TAP, a developer-focused tool that simplifies CI/CD pipelines for application operators and developers without deep Kubernetes expertise.
• Enabled developers and app operators to visually define and manage CI/CD paths to production via API-powered workflows without understanding dense knowledge on Google Cloud-native Kubernetes environments. Also, presented usability findings and roadmap recommendations to cross-functional leadership including PM, Engineering, and Design, helping prioritize platform investments.
• As a result of this work, lead time for code changes was reduced by 50%, and deployment frequency tripled — going from 1 to 3 deployments per week. I drove this outcome by conducting generative research to identify pain points, translating findings into roadmap priorities, and delivering user-centered designs that accelerated release cycles and improved platform adoption.
Virtual Storage Network (vSAN)
Recognizing the critical need for VI Admins to independently resolve vSAN issues, I led the design of a troubleshooting dashboard. This initiative empowered VI Admins to proactively identify and address problems, resulting in a 42% decrease in triggered alerts and a 16% reduction in Global Support Services (GSS) tickets—substantially easing the overall support burden.