Developed and maintained a new design system for use throughout all company products

Integrated that new design system into existing product where possible and leveraged it to create new features and layouts

Designed new onboarding process for study participants

Concepted navigation and new web layouts for the customer help center and internal knowledge base, optimizing efficiency and utility

Collaborated with learning and development project managers in creating animated tutorials for international customer service agents

Ideated and created animations and transitions for multiple sections of the company’s consumer app

Developed, designed, and implemented entire new visual design language

Launched and led design team skills-share workshops to advance and deepen overall skill sets

Mentored and coached junior designers

Designed web pages for corporate site at desktop, tablet, and mobile sizes

Created product walk-through videos with the marketing team