# Ramsey L. > Engineering leader, technologist, developer Location: San Francisco, California, United States Profile: https://flows.cv/ramsey As a seasoned technology leader, I specialize in transforming product engineering organizations and steering cross-functional teams towards strategic success. My expertise lies in leading diverse, hybrid workforces of various sizes across the USA, Mexico, Guatemala, Colombia, and the EU, aligning with product, analytics, marketing, and other stakeholders to execute strategies effectively. I am recognized for my ability to establish robust processes and best practices in product engineering, resulting in predictable, scalable engineering development velocity. My leadership approach centers on empowering managers and individual contributors, nurturing a culture of trust, open communication, ownership, and accountability. ## Work Experience ### Senior Software Engineer @ Highnote Jan 2025 – Present | San Francisco, California, United States ### Vice President Of Engineering @ Grove Collaborative Jan 2021 – Jan 2024 | San Francisco, California, United States In my role as Vice President of Engineering, I led a dynamic and diverse hybrid workforce across the USA, Mexico, Colombia, and the EU, effectively collaborating with cross-functional teams in Product, Analytics, Merchandising, and Marketing. My focus was on planning and executing a forward-thinking direct-to-consumer strategy. I spearheaded a transformation of the product engineering organization, instituting robust processes and best practices that enhanced transparency and led to a predictable, scalable engineering development velocity. Central to my approach was empowering engineering managers and individual contributors, fostering an environment characterized by trust, open communication, and a strong sense of ownership and accountability. Among my key achievements were: - Achieving a 21.4% reduction in non-personnel engineering OPEX from 2022 to 2023, with an additional projected decrease of 10.5% in 2024, by modernizing subsystems, consolidating technologies, and renegotiating service contracts. - Formulating and implementing an anti-fraud policy and team, which reduced the realized fraud impact by 61.4% from 2022 to 2023. - Enhancing the security posture and ensuring SOX compliance in partnership with CFGI, culminating in zero critical or high vulnerabilities by Q4 2023. This role not only allowed me to leverage my strategic and leadership skills but also enabled me to contribute significantly to the company's technological and financial robustness. ### Senior Director Development @ PayPal Jan 2015 – Jan 2021 | San Francisco Bay Area In my role as Sr. Director of Development of Xoom, a division of PayPal, I played a pivotal role in leading the engineering division post-acquisition by PayPal. My responsibilities centered around bridging technology and strategy between Xoom and PayPal, working closely with cross-functional leaders and executives across Product, Finance, Risk, Operations, and Engineering teams. Key accomplishments during my tenure included: - Spearheading the integration of PayPal technology within Xoom and vice versa, ensuring a seamless and effective technological alignment between the two entities. - Overseeing the significant technological migration from traditional data centers to the Google Cloud Platform, enhancing scalability and operational efficiency. - Developing an innovative encryption microservice that significantly reduced the scope of PCI compliance, strengthening the security infrastructure and compliance posture. My leadership in this role was instrumental in advancing Xoom's technological capabilities within the PayPal framework, driving key strategic initiatives, and implementing cutting-edge technology solutions. ### Vice President - Development @ Xoom Corporation Jan 2012 – Jan 2015 | San Francisco, California, United States Oversee the entirety of development and QA and reporting directly to the CEO. ### Senior Director Development @ Xoom Corporation Jan 2010 – Jan 2012 | San Francisco, California, United States Responsible for all of development and QA and reporting directly to the CEO. ### Senior Software Engineer @ Xoom Corporation Jan 2006 – Jan 2010 | San Francisco, California, United States Worked on the digital remittance network, re-architected Xoom from Python to Java with scalable configuration. ### Senior Software Engineer @ Inovis (formerly QRS) Jan 2005 – Jan 2006 | San Francisco Bay Area Worked on the Catalogue product, a massive B2B product synchronization tool for retailers. ### Senior Software Engineer @ QRS Jan 2003 – Jan 2005 | San Francisco Bay Area Worked on the Catalogue product, a massive B2B product synchronization tool for retailers. ### Senior Software Engineer @ ihance Jan 2001 – Jan 2003 | San Francisco, California, United States Helped write some of the features for the initial incarnation of Ihance. ### Senior Software Engineer @ Personify Jan 2000 – Jan 2001 | San Francisco, California, United States Worked on authentication and authorization for the Personify web analytics UI. ### Software Engineer @ Clear Communications Jan 1997 – Jan 2000 | Greater Chicago Area Worked on a web based interface for managing and provisioning telecom circuits. ## Education ### BS in Computer Science Northwestern University ## Contact & Social - LinkedIn: https://linkedin.com/in/ramseyl --- Source: https://flows.cv/ramsey JSON Resume: https://flows.cv/ramsey/resume.json Last updated: 2026-04-01