# Ramya Gudipati

> Senior Product Designer | B2B & Enterprise Platforms | Streamlining Complex Workflows for Support, Success, & Engineering Teams | AI-Enabled Design

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/ramyagudipati

I’m a Senior Product Designer who thrives on taking complex, high-stakes enterprise problems—especially in cybersecurity, SaaS, and CS/CX workflows—and making them simple, intuitive, and actionable. With 7+ years in B2B and enterprise design, I’ve delivered products that reduce workflow friction, improve decision clarity, and help technical, support, and customer-facing teams work with greater speed and confidence. My experience spans end-to-end product design, interaction design, enterprise UX, and building systems that scale across multi-product environments.

My design philosophy is simple: when you remove the unnecessary, what truly matters comes through. I lead with systems thinking—mapping workflows, improving information architecture, and creating reusable design patterns that drive consistency across complex ecosystems. Whether simplifying data-heavy dashboards, optimizing CS/CX workflows, contributing to design systems, or shaping guided AI experiences, I focus on reducing cognitive load and driving alignment across PM, engineering, and cross-functional teams. My work consistently leads to clearer navigation, smarter workflows, and more effective user outcomes.

Outside of work, I bring the same curiosity and empathy into learning, motherhood, and everyday problem solving. I’m energized by environments where clarity, precision, and thoughtful design matter. I’m currently exploring senior/staff opportunities where I can apply my strengths in workflow design, systems thinking, design strategy, AI-driven UX, and cross-functional leadership to turn complex enterprise challenges into simple, high-impact user experiences at scale.

## Work Experience
### Senior Product Designer @ Zscaler
Jan 2023 – Present
I design clarity-driven, enterprise experiences across Customer Success, Support, and Trust platforms—simplifying complex workflows for global IT and Security teams.
Lead designer for the TSM Workspace, a unified operating hub that brings tasks, risk signals, account insights, and KPIs into one actionable workflow.
Drive the Customer Support Portal Redesign, improving navigation, case visibility, system status clarity, and resource discovery.
Redesign the Trust Portal to deliver clearer, more structured service health communication during incidents and maintenance.
Collaborate with PM, Engineering, Data, and CS Ops to refine problem spaces and deliver scalable IA + UI patterns.
Strengthen consistency through reusable components, improved hierarchy, and system-level UX patterns.

### UX/ UI Designer @ Graviton Solutions Inc
Jan 2023 – Jan 2023
Designed user experiences for internal tools and data platforms, improving clarity and efficiency for technical and operational workflows.
Designed dashboards, workflows, and high-fidelity prototypes for data-driven tools.
Simplified multi-step processes and reduced cognitive load across key operations.
Collaborated with PMs and engineers to refine requirements and deliver user-centered solutions.
Improved UI consistency by contributing to components and interaction guidelines.
Enhanced usability across internal applications with clarity-focused design.

### UX/UI Designer @ VAKT Global Ltd
Jan 2019 – Jan 2021 | London, United Kingdom
Designed end-to-end user experiences for a blockchain-based commodities trading platform, simplifying complex operational workflows for traders, operators, and compliance teams.
Translated intricate trading and settlement flows into clear, navigable user journeys that improved accuracy and reduced operational complexity.
Designed high-fidelity workflows, dashboards, and interaction patterns for data-dense, multi-step processes within the trading ecosystem.
Collaborated closely with product and engineering teams to define functionality, map end-to-end journeys, and deliver scalable, production-ready designs.
Contributed to the platform’s design system by creating reusable components, patterns, and interaction guidelines.
Built and launched the VAKT marketing website using Webflow, ensuring brand consistency, responsive layouts, and smooth product storytelling across pages.

### UX/UI Engineer @ Hexagon Capability Center India ( Intergraph )
Jan 2016 – Jan 2018 | Hyderabad Area, India
Designed and developed interfaces for industrial engineering applications, translating complex technical workflows into intuitive, user-friendly UIs.
Created UI components for part inspection, measurement, and quality-control tools used across engineering environments.
Designed interfaces for structural analysis and large-component workflows, improving clarity and usability.
Built UI for design and evaluation systems, simplifying navigation and interpretation of technical data.
Developed high-fidelity prototypes to validate concepts and align with engineering constraints.
Established reusable interaction patterns and UI components to ensure consistency across engineering modules.
Top 5 Skills: UI Engineering · Interaction Design · Prototyping · Usability · Component Design


## Education
### Master of Science (MSc) in User Experience Design
Kingston University

### Bachelor’s Degree in Information Technology
GITAM Deemed University


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/ramyags

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Source: https://flows.cv/ramyagudipati
JSON Resume: https://flows.cv/ramyagudipati/resume.json
Last updated: 2026-04-07