• Designed dashboard experiences with AI-generated summaries to enable faster at-a-glance reporting

• Conducted user research and usability testing to validate design decisions and guide product direction

• Improved design system efficiency to accelerate adoption across design and engineering teams

• Leveraged AI tools including Subframe, Cursor, Figma Make, Claude, and ChatGPT to speed up prototyping and iteration

• Successfully secured a 300k annual contract with the team

• Established a design systems team to maintain product consistency and accessibility

• Improved product consistency to 90% across suite of products

• Monitored and led designers with internationalization i18n / Lokalise

• Reduced onboarding time for users by over 80%

• Scaled the design team from 5 to up to 20 designers

• Mentor designers and lead team to success with proper guidance

• Reduced customer churn from 36% to only 22%

• Designed 0-1 from scratch

• Conducted in depth user research and build for user needs

• Created a design system to maintain consistency for the product