# Randy Young > Product Manager @ Cresta | Unified Platform for Human & AI Agents Location: Berkeley, California, United States Profile: https://flows.cv/randyyoung As a Product Manager at Cresta, I contribute to advancing the unified platform for human and AI agents. With over 20 years of experience across leading organizations, I have a proven history of managing product strategies and delivering results. My journey reflects a dedication to creating scalable solutions, enhancing product adoption, and fostering collaboration to achieve organizational goals. ## Work Experience ### Product Management @ Cresta Jan 2026 – Present ### Product Management Lead @ Amazon Web Services (AWS) Jan 2022 – Jan 2026 | San Francisco Bay Area Responsible for leading product lead growth strategy and delivery for the RDS DevOps experience. Including; RDS Console, AI Nurturing, Service Events, SSL/TLS certificates, Infrastructure as Code (IaC) for both CloudFormation (CFN), and Terraform (IBM/HashiCorp). • Managed strategy for the second largest console in AWS (RDS) including AI nurturing and customization. • Created Getting Started CFN templates for RDS product flavors, to increase product adoption and revenue. • Drove developer experience for an internal control plane as a service product for single appliance services. • Managed Certificate Authority expiration campaign for RDS, 3.4 million instances with fewer than 150 service tickets. ### Director of Product Management @ Bugcrowd Jan 2019 – Jan 2022 | San Francisco, California, United States • Launched 2 new services; Attack Surface Management (ASM), Asset Inventory and Asset Risk. • Managed the OEM relationship with BitDiscovery, to fill in ASM product gaps. • Drove product lead growth strategy, created new revenue stream and sales outreach process for PenTests. • Implemented Heap Analytics to improve and prospect customer experience, researcher observability as well as personalization. • Managed and facilitated the roadmap process, quarterly stakeholder commitments and delivery reporting, coordinating cross-functionally with all product managers, team head and stakeholders. ### Head of Product @ FOSSA Jan 2019 – Jan 2019 | San Francisco Bay Area ### Senior Manager of Product Management @ Splunk Jan 2016 – Jan 2019 | San Francisco Bay Area • Championed product owners for multiple scrum teams, establishing long term roadmaps while prioritizing internal and external customer requests, tracking progress, while reporting on cost, adoption, and return on investment • Initiated roadmaps and built plans for Splunk’s next generation core infrastructure • Customer Identity (Ping Identity & Okta), eCommerce, Messaging Service & Customer Portal • Manage product manager building one of a kind business value consulting platform, sales platform Product Manager for Splunk Apps for Cloud Services & PM Business Development Rep • Splunk App for Akamai • Splunk App for ServiceNow • Splunk App for AWS Insights ### Senior Product Manager @ Splunk Jan 2014 – Jan 2016 | San Francisco Bay Area • Product Owner for Splunk's "Try & Buy" cloud product delivery framework • Built a product lead growth strategy for Splunk Cloud • Splunk's eCommerce site for buying Splunk Cloud via credit card • Manage content and hosted trade show booths & Spoke @ Splunk Live, AWS Reinvent & Splunk .CONF Events ### Product Manager @ Splunk Jan 2013 – Jan 2014 | San Francisco Product Manager – Splunk Cloud Platform & Splunk Storm • Orchestrated product backlogs for Splunk Cloud and Splunk Storm, including management of four scrum teams; established long term roadmaps while prioritizing internal and external customer requests and managing cost and pricing • Chief inbound product manager for Splunk Cloud (hosted offering) • Fostered end of life plan for Splunk Storm (multi-tenant offering) • Product Manager for the user experience of Splunk Enterprise, Enterprise Security, Splunk Light, and IT Intelligence trials in the cloud • Managed the end of life of Splunk>Storm ### Product Manager | Autodesk 360 | Core Services @ Autodesk Jan 2012 – Jan 2013 | San Francisco Bay Area Autodesk® 360 is a cloud-based platform that gives you access to storage, a collaboration workspace, and cloud services to help you dramatically improve the way you design, visualize, simulate, and share your work with others anytime, anywhere. Manage strategy for Autodesk 360 cloud storage, distributed services, search infrastructure, viewing platform and desktop file syncing application to enable a coherent connected desktop experience. Established long term road maps, while prioritizing internal and external customer requests across multiple interdependent globally dispersed scrum teams. ### Program & Product Management | Autodesk Hardware Certifcation @ Autodesk Jan 2010 – Jan 2012 | San Francisco Bay Area Manage Autodesk Hardware Certification Program while reporting to a Director of Engineering. I was responsible for; collection of customer requirements, being product owner driving agile development, evangelizing, backlog grooming and leading a cross functional development team while maintaining a customer focus. • Product Manager for customer facing website. - Standardized benchmarks, certification testing and legal terminology across all Autodesk business units. - Sites: www.autodesk.com\graphics-hardware and www.autodesk.com\certified-hardware. • Fostered the co-marketing and technical marketing relationships/partnerships with corporate hardware partners including; HP, Dell, Lenovo, Intel, Nvidia, AMD, VMware and Toshiba. Managing hardware acquisition/technical disputes. • Worked with product managers, marketing managers, quality assurance teams, development teams, bench marking teams which includes 16 indirect reports (software development, QA, web designers, technical writers, etc.) • Lead cross business unit/timezone team to implement hardware certification (12 product families) which represents 95% of total company revenue. Clients have seen a drop of 30% in reported inefficiencies through this program. ### Software Quality Assurance Engineer Lead @ Autodesk Jan 2007 – Jan 2010 As a Quality Assurance Lead for AutoCAD graphics team, I manage the relationships between AutoCAD & HP, Dell, Nvidia, AMD/ATI, and Intel. In doing this task I also lead all the hardware and graphic system certification done within the AutoCAD family of products, with teams spread out between San Francisco, Singapore and Shanghai, China. My day to day tasks were to track project progress, log defects and keep my customers as happy as possible. One of my primary focuses being a former user was customer satisfaction. Because of this I was very active in customer success, including discussion forums (http://forums.autodesk.com/t5/AutoCAD-2011/bd-p/407), and as a technical moderator on Autodesk training webinars. After expanding our QA operations to China, I live in Shanghai for five weeks to train the new team. ### Mechanical Design Engineer @ Novartis Jan 2003 – Jan 2007 • Administered, Implemented and launched Automanager TeamWork Software (FDA facilities documentation system) • Launched & validated two documentation systems conforming to 21 CFR Part 11 (electronic records and signatures) • Designed facilities and process equipment using cGMP and FDA regulations, including filing documentation • Modeled 3D designs & simulations for research and development of new bio-pharma products ### Mechanical Design Engineer @ Technip Jan 2001 – Jan 2002 • Formulated designs for emissions abatement systems (refineries) using AutoCAD and Microstation, and Autoplant 3D with AutoCAD software for design projects • Addressed RFI requests from the field • Performed site walk downs and created as-built documentation ## Education ### Master of Business Administration - MBA University of San Francisco School of Management ### Bachelor of Science - BS in Computer Aided Product and System Design Pennsylvania College of Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/randallyoung --- Source: https://flows.cv/randyyoung JSON Resume: https://flows.cv/randyyoung/resume.json Last updated: 2026-04-13