# Rashmi Sathawane

> HFI PET Certified - Product AI UX Designer / Lead / Manager - DoorDash, Wells Fargo, US Bank, Bank of the West, CISCO - Agentic/Gen AI, FinTech, Data Security, ...

Location: Milpitas, California, United States
Profile: https://flows.cv/rashmisathawane

𝗦𝗨𝗠𝗠𝗔𝗥𝗬
𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗔𝗜 𝗨𝗫 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿 (13+ years)  |  MBA, MS, 𝗛𝗙𝗜 𝗣𝗘𝗧 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱  |  Solved complex design, usability, business, and product challenges for 𝗕𝟮𝗕, 𝗕𝟮𝗖, 𝗦𝗮𝗮𝗦, 𝗘𝗥𝗣 solutions across 𝗔𝗿𝘁𝗶𝗳𝗶𝗰𝗶𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 (𝗔𝗜), 𝗙𝗶𝗻𝗧𝗲𝗰𝗵, 𝗗𝗮𝘁𝗮 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 domains.

𝗚𝗲𝗻 𝗔𝗜 / 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗗𝗲𝘀𝗶𝗴𝗻 (3+ years)  |  DoorDash, inSocials, Privacera  |  Designed conversational, agentic, and AI-driven interfaces with a focus on trust, transparency, explainability, and user control.

𝗙𝗶𝗴𝗺𝗮 (7+ years)  |  DoorDash, inSocials, Privacera, CISCO  |  Advanced proficiency in auto-layout, variants, variables, and high-fidelity prototyping for complex  and scalable component systems.

𝗘𝗻𝗱-𝘁𝗼-𝗘𝗻𝗱 𝗗𝗲𝘀𝗶𝗴𝗻 (10+ years)  |  DoorDash, inSocials, Privacera, CISCO  |  Leveraged 𝗨𝗖𝗗 methodology across the product lifecycle, transforming research insights into intuitive user experiences.

𝗗𝗲𝘀𝗶𝗴𝗻 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 (10+ years)  |  DoorDash, inSocials, Privacera, CISCO  |  Built and evolved design systems with context-aware components tailored to product, data, and AI interaction needs.

𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 (12+ years)  |  All projects  |  Collaborated closely with stakeholders, product managers, data scientists, front-end/AI/ML engineers... to ensure user needs, business goals, and technical constraints are aligned.

𝗨𝗫 𝗟𝗲𝗮𝗱 (7+ years)  |  DoorDash, Privacera, CISCO  |  Drove adoption of 𝗔𝗜 𝘁𝗼𝗼𝗹𝘀 to streamlined design processes, improved design maturity, built high-performing teams, and mentored designers.

𝗧𝗢𝗢𝗟𝗦
Figma (7+ years)  /  AI Tools (3+ years)

𝗗𝗘𝗦𝗜𝗚𝗡  /  𝗨𝗦𝗘𝗥 𝗥𝗘𝗦𝗘𝗔𝗥𝗖𝗛
AI Design Process / Principles (3+ years)
User Centered Design (UCD) (10+ years)
Design System (10+ years)

Problem Solving  /  Critical Thinking
Competitive Analysis  /  Heuristics
User Journey Maps  /  User Flows
Concepts  /  Wireframes  /  Mockups
Low-Fidelity  /  High-Fidelity Prototypes
Personas  /  Usability Testing

𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦
B2B  /  B2C  /  B2B2B  /  Internal
Consumer  /  Enterprise  /  ERP  /  SaaS
Web  /  Mobile  /  Tablet  /  Responsive

𝗜𝗡𝗧𝗘𝗥𝗙𝗔𝗖𝗘𝗦
Agentic AI  /  Gen AI  /  Chatbot
Analytical Dashboards  /  Wizards
Maps  /  Hardware  /  Data Visualizations
Data Driven  /  Micro-interactions
Hierarchical Views  /  Accessibility WCAG

𝗟𝗘𝗔𝗗𝗘𝗥𝗦𝗛𝗜𝗣
Product  /  Design  /  UX Strategy
Cross Functional Team Collaboration

## Work Experience
### Product AI UX Design Manager @ DoorDash
Jan 2025 – Jan 2025 | San Francisco, California, United States
𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦
1.	Boosted CFO’s organization efficiency by ~60% by leading end-to-end design of Rich Chatbot, User-assisted / AI-led prototypes, and AI interfaces that accelerated task completion within AI-powered Financial and Accounting ERP solution.
2.	Increased user trust and adoption of AI features by ~65% by establishing transparency and explainability interaction patterns.
3.	Consolidated 150+ roles into simplified set of 8 by proposing a comprehensive user access control design solution.

### Mobile AI UX Designer @ inSocials
Jan 2024 – Jan 2024 | Milpitas, California, United States
Designed a mobile consumer app that delivers AI recommendations, enabling users to schedule and enjoy shared experiences.

### Sr. AI UX Lead @ Privacera
Jan 2022 – Jan 2024 | Fremont, California, United States
𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦
1.	Boosted confidence in AI-generated results by ~25% by designing confidence indicators, AI reasoning, and result visualization, across Privacera AI Governance (PAIG) apps enabling secure PII governance aligned with CCPA, GDPR, and HIPAA.
2.	Converted SQL-driven policy creation to non-technical business friendly experience by designing ‘no-code’ experience, empowering business users to independently create access policies and securely grant data access in the Data Security and Access Governance solution.
3.	Improved navigation and content findability by reducing Paligo documentation site hierarchy from 15 levels to 7.
4.	Raised UX Maturity level from limited to user driven by implementing User-Centered Design (UCD).

### Product UX UI Architect  -  COSMOSX @ Cisco
Jan 2017 – Jan 2023 | San Jose, California, United States
𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧
COSMOSX (Enterprise IT Solution) - Won ‘Software Excellence' award at Develop@CISCO by designing configurable dashboard, feature pipeline, organizational hierarchy, and 360 views to visualize near real-time analytics and details of the 49 tools in XR software delivery lifecycle.

### User Experience Engineer -  EPNM @ Cisco
Jan 2015 – Jan 2017 | San Jose, California, United States
𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧
EPNM (Network Monitoring System) - Achieved 50% revenue market share in Enterprise High-End Routing by designing interactive logical and geospatial map views, telemetry visualizations, circuit route animations, multi-level chassis hardware views, network planning / node configuration guided wizards, along with experiences for Topology, ML Trace, Circuit History...

### Owner / Founder / Freelancer @ Neutronze Inc.
Jan 2014 – Jan 2015 | Fremont, California, United States
5 Clients: US Bank, Wells Fargo, Bank of the West, NetApp, and World Ventures.

1. US Bank Consultant - Reduced OPEX in thousands by delivering mobile-specific banking features two weeks ahead of schedule across native iPhone, native iPad, and WAP platforms. Proposed an Apple Watch banking concept.
 
2. Wells Fargo through FJORD - Increased user engagement by 3x by introducing Playful Experience Design (PXD) to the credit card rewards redemption portal across native mobile and web platforms.
 
3. Bank of the West Consultant - Reduced drop-off by 80 % by redesigning key user flows addressing critical navigation, error handling, and inconsistency gaps in the mobile banking native iPhone app.
 
4. NetApp through Classic Systems - Revealed usability issues and insights into click count by performing Time-On-Task on QuoteEdge for current Non-BOM (ADF) (I designed in 2012) versus new BOM (JRAD).
 
5. World Ventures (start-up) through Classic Systems - Expanded user reach to ~100K mobile user by achieving feature parity and ensuring consistency with DreamTrips web app across native iPhone, iPad, Android phone, and Android tablet platforms.

### Interaction Designer @ Bank of the West
Jan 2013 – Jan 2014 | San Francisco, California, United States
1.	Achieved WCAG 2.0 AA conformance level by verifying Perceivable, Operable, Understandable, and Robust accessibility standards to Hello Bank website - Europe’s 1st 100% Digital Direct Bank.
 
2.	Delivered Web 2.0 experience by designing content categorization, collaborative financial planning, personalization, and responsive interfaces leveraging Fiserv Corillian 4.x capabilities for online banking.

### UX UI Analyst @ EFactor, Building Better Business.
Jan 2013 – Jan 2013 | San Francisco, California, United States
𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧
Onboarded 8 startups in first 30 days by designing eScore, a social media app connecting entrepreneurs with advisors and investors.

### Arbonne International - Sr. UX Designer @ Classic System Solutions, Inc.
Jan 2012 – Jan 2013 | Irvine, California, United States
𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧
Raised SUS to 79.5 by designing a goal-driven experience and launching Summary Statistics, Genealogy, Individual / Lineage Status, and Success Line views for Independent Cosmetics Consultants on the B2C Webstats solution.

### NetApp - Sr. UX Designer @ Classic System Solutions, Inc.
Jan 2012 – Jan 2013 | Sunnyvale, California, United States
𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧
Reduced Salesforce Quote-to-Invoice clicks by 20–50% by designing Quote Advisor, a centralized action hub providing one-click access to error-specific pages in QuoteEdge - a CPQ (Configure, Price, Quote) tool for storage systems.


## Education
### MBA in Organizational Leadership
The University of Findlay

### MS in Computer Science - Mobile Computing
HGU

### PET Design Certification
Human Factors International (HFI)


## Contact & Social
- LinkedIn: https://linkedin.com/in/rashmisathawane

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Source: https://flows.cv/rashmisathawane
JSON Resume: https://flows.cv/rashmisathawane/resume.json
Last updated: 2026-04-13