# Raviteja Guttula

> SRE @Zscaler

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/raviteja

With over 7 years of experience as a full-stack engineer, I have developed and delivered robust and scalable services for leading companies in the cloud and gaming industries. I have a passion for creating innovative products that delight and empower users, and a commitment to continuous learning and improvement.

## Work Experience
### Sr Staff Site Reliability Engineer @ Zscaler
Jan 2023 – Present | San Jose, California, United States
- Managed the bare metal infrastructure for Zscaler across its 150 points of presence(POPs) using Ansible playbooks and scripts.
- Development of a web application that takes care of durable execution of the playbooks using Node.js, React & Postgres. 
- Led initiatives to improve Devex through the adoption of CI/CD using Gitea Actions, Using a Slack bot to develop virtual team mate that shares frequently accessed information in team channels

### Full Stack Engineer @ Cloudflare
Jan 2022 – Jan 2023 | San Francisco Bay Area
- Certificate transparency logs: Managed APIs and processing pipeline for certificate transparency logs which store close to 3B certificates and serve more than 1B requests per month under 200ms. Added support for new persistence backend using Postgres and tooling for migrating older shards.
- Certificate lifecycle management: Used Certmgr, Vault to automate lifecycle management of certs across the fleet spanning all 300 data centers. Also managed an internal service for scanning all codebases, and databases to identify expiring certs and generate alerts using Prometheus which automatically creates tracking Jira tickets.

### Mentor @ San Francisco State University
Jan 2021 – Jan 2021

### Backend Intern @ Whist
Jan 2021 – Jan 2021
- Worked on making the deployment faster, reduced the downtime for an inventory upgrade from 10 minutes to few seconds through few architectural changes. 
- Led few initiatives to improve the observability by building performance monitoring dashboards and centralized logging for all the services at Fractal.

### Software Engineer II @ Electronic Arts (EA)
Jan 2015 – Jan 2019 | Hyderabad Area, India
- Designed and built observability infrastructure for the stream processing pipeline that powers error analytics that processes millions of game crashes per day using Istio, Kubernetes, Jaeger, Prometheus and Grafana. 
- Worked with teams from FIFA and Nintendo to design and develop a pipeline that pulls crash information from Nintendo Crash Reporting System and pushes to EA's crash analytics platform.
- Designed, developed and led the efforts for building a ticketing system used by game developers across game studios for provisioning internal gameplay services. Used NodeJS for the backend, integrated with OKTA SSO and ReactJS for the frontend using components from BlueprintJS and an internal component library.
- Added features to a legacy JAVA application that uses a in-house web framework to support storing semi-structured data, used MongoDB and MySQL as the data stores, AngularJS for frontend.
- Worked on Risk assessments for Mirror's Edge: Catalyst, Mass Effect: Andromeda with Bioware, DICE studios and multiple teams within EADP. Worked with Game QA's to understand the game mechanics and the subsequent API calls, used tools like Gatling and Locust to create millions of synthetic players, loaded the database with synthetic data generated from friendster and other tools, ran the load tests with the projected launch capacity, worked with game teams to identify and fix the bottleneck found.

### Software Engineer I @ Electronic Arts (EA)
Jan 2013 – Jan 2015
-  Design and development of Friendster, an application for creating a synthetic association graph among simulated players. Modelled using data captured from previous SIMS, Mass Effect and Mirror's edge production databases, friendster achieves a runtime of ~2 minutes for 10M players.
- Worked with Bioware, EADP services teams for the launch risk assessment of Dragon Age: Keep, the companion website for Dragon Age: Inquisition. Worked with game QA team to analyze the client call patterns, created scripts using Locust for testing the performance KPIs of APIs under projected load and worked with game team to fix the performance bottlenecks found in various components.

### Developer @ Reflexis Systems
Jan 2012 – Jan 2012 | Pune Area, India
Designer for HR Portal and part of web development team.


## Education
### Master's degree in Computer Science
San Francisco State University
Jan 2020 – Jan 2021

### Bachelor's degree in Information Systems
Birla Institute of Technology and Science, Pilani
Jan 2009 – Jan 2013


## Contact & Social
- LinkedIn: https://linkedin.com/in/tachyonflare
- Website: https://thisisgvrt.me/?r=l

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Source: https://flows.cv/raviteja
JSON Resume: https://flows.cv/raviteja/resume.json
Last updated: 2026-03-22