Experience
2024 — Now
2024 — Now
San Jose, California, United States
2022 — 2024
2022 — 2024
Texas, United States
• Create and execute strategic plans to improve user experience.
• Increase customer satisfaction, and drive revenue growth.
• Manage cross-functional teams, collaborate with stakeholders, and deliver innovative solutions that exceed business objectives.
• Develop future leaders of the organization, facilitate professional growth of team members using servant leadership.
2020 — 2023
2020 — 2023
Sunnyvale, California, United States
Technical infrastructure, supply chain and logistics. Physical Capacity Optimization.
• Drove Datacenter Execution UX Team strategy and vision while working with cross-functional partners.
• Defined and Delivered user flows and Customer User Journeys from concept to launch for Execution Software.
2014 — 2020
2014 — 2020
Santa Barbara, California Area
• Manage Visual Design Team.
• While working very closely with Developers and Product Managers in a lean agile team environment, create, design and test new accessible components, wireframes, high fidelity visuals, UI design for testing and implementation of current Appfolio SaaS enterprise applications.
• Development and evangelize “Design Strategy” for future alignment with company goals. Creation and maintain “Design System (within the development environment)” for the Product Development Team.
• Design system consists of, Information Architecture, Style Guide, Components, Accessibility, Tone and Voice, and of course branding to be used for rapid application building. Support Marketing, UX, Product, and Engineering teams in their daily efforts (250+ team members).
2013 — 2014
2013 — 2014
irvine
UX/UI Lead on all applications ensuring that all products follow a consistent look and feel that align with the brand of Evisions and empathize with the needs of the customer. Established a UX process to where there was none, user testing with development partners and customers bringing insights to the data collected for future decision making. Establish Design System and style guide for company daily process.
Education
Mount Sierra