# Ray Harlequin > EHR Integration Engineer at Milliman IntelliScript Location: New York City Metropolitan Area, United States Profile: https://flows.cv/rayharlequin ## Work Experience ### Software Engineer, OneRecord @ Milliman IntelliScript Jan 2024 – Present ### EHR Integration Engineer, OneRecord @ Milliman IntelliScript Jan 2022 – Jan 2024 | Remote ### Owner @ Harlequin Consulting LLC Jan 2021 – Present | Remote ### Senior Application Engineer @ OneRecord Jan 2022 – Jan 2022 | Remote • Collaborate with Insurance Payers to complete end-to-end testing of Oauth 2.0 workflow, Patient Access and Provider Directory FHIR API according to the Smart App Launch Framework. • Use Postman to diagnose FHIR API issues and user issues. Work with Developers, Insurance Payers, and EHR vendors to resolve issues. • Document business requirements, process flows, system flows, workflows, and technical specifications. • Review and understand CMS Interoperability and Patient Access final rule and combine knowledge of FHIR resources to perform user acceptance testing. ### Senior Technical Consultant @ SAS Jan 2022 – Jan 2022 | Remote • Provide hands-on technical remediation expertise and consulting for large-scale customer projects • Support implementations that utilize healthcare interoperability standards (e.g. HL7/FHIR, CDA, IHE, X12) • Advise optimal technical design practices for healthcare interfaces to ensure functionality in transition to the Support Team. Author RCA, technical design remediation, and specification documents • Serve as a technical resource for scaling and maintenance of Intersystems Healthshare platform • Provide Level-2 for Frontline HelpDesk Team and on-call support ### Senior Application Support Engineer @ Ready Computing Jan 2019 – Jan 2022 | New York, NY •Performing technical support for Ready Computing clients by phone or email, and occasionally on site •Diagnosing and solving technical issues that arise in the implemented InterSystems platform (Caché, Ensemble, or HealthShare) •Logging bugs/defects, steps to reproduce the defect, and actions taken to remediate the defect •Collaborating with Software Developers and Software Implementers to reproduce defects, test defects, and validate corrections made to those defects •Collaborating with the InterSystems "Tier 3" Technical Support Team to diagnose and solve technical issues pertaining to their software platform •Participating in the transition of projects from implementation to support ### System Analyst - New York Care Information Gateway (NYCIG) @ Mount Sinai Health System Jan 2017 – Jan 2019 | New York, New York •Provide production support for all NYCIG interfaces and system functionality, logging issues in JIRA, researching root cause and testing solutions. Primary point of contact for issues spanning across RHIOs through the State Health Information Network of New York (SHIN-NY) •Assist in the QA of new interfaces and functionality by drafting test plans, triggering test messages (ADT, ORU) in ensemble productions, troubleshooting issues and documenting results •Technical analyst and project manager for all eCW deployments, including interface testing for new participants, issue resolutions and service enhancements •Configure, deploy and support Clinical Event Notifications for NYCIG clients, leveraging the subscription functionality in HealthShare •Draft business requirements for custom system enhancements focusing on eConsent well as State-mandated changes to the sharing of data under 42 CFR Part 2 •Lead analyst on NYCIG’s HITRUST certification, providing evidence, managing the corrective action plan (CAP) and reporting progress to executive leadership ### Customer Service Agent @ Northwell Health Jan 2016 – Jan 2017 - Record and respond to all Customer contacts and update in tracking system. Manage and ensure appropriate follow-up and closure for all customer contacts. - Assist in scheduling appointments for various clinical services throughout the health system - Build rapport and provides positive customer experiences with one touch resolutions - Provide technical support for Follow My Health Patient Portal via phone and email. ### Information Technology Intern @ SUNY Downstate Medical Center Jan 2017 – Jan 2017 | Brooklyn, NY - Work collaboratively with users of clinical information systems within all departments - Ensure that all projects are delivered on time, within scope and budget. - Create Computer-Based Tutorials and Quick Reference Guides for end-user training in Allscripts AEHR. - Evaluate components for quality, reliability and performance to enhance software ### Student Intern @ Hudson River HealthCare, Inc. (HRHCare) Elsie Owen Health Center Jan 2016 – Jan 2016 | Coram, NY -Insert any clinical records: lab results/other results needed for review by the Provider into eClinical EMR -Responsible for inserting all documents in patient's charts in accordance with their treatment medical records by assigning appropriate chart location and/or reason codes in automated system. -Return files to medical records area when tracking is finished with the chart -Remain professional and provide quality focus to tasks assigned ### Operations/Product Manager @ Stony Brook University Campus Residence Jan 2012 – Jan 2016 | Stony Brook University -Led 20+ workers, contracted professional movers as well as student staff through various task dealing with the renovations of campus dormitories and campus facilities. -Served as a liaison between Residents and Stony Brook University Campus Residence -Responsible for constructing the work schedule for all employees. -Use computerized work order form system to organize and schedule daily tasks around campus. -Supervised a warehouse of all incoming and outgoing equipment that is worth $500,000 ### Receptionist for Acquisition and Leasing @ NYC Department of Citywide Administrative Services Jan 2011 – Jan 2012 | Greater New York City Area - Answer a multi-line telephone – screen, page and direct calls - Take thorough messages and relay quickly - Maintain awareness of staff movements in and out of the office - General administrative and clerical support; prepare letters, data entry and other project documents as necessary - Schedule conference rooms, video conference meetings, and conference calls with clients and between firm offices ## Education ### Master of Science (M.S.) in Medical Informatics State University of New York Downstate Health Sciences University ### Bachelor of Science (BS) in Health science Stony Brook University ## Contact & Social - LinkedIn: https://linkedin.com/in/ray-harlequin-36528273 --- Source: https://flows.cv/rayharlequin JSON Resume: https://flows.cv/rayharlequin/resume.json Last updated: 2026-04-13