• UX/UI for two FDA-approved medical tablets: a clinical-level and a commercial-level, and two cloud-based companion portals, desktop and mobile versions.
• Worked with the CEO, VP of Product Management, and VP of Technology in a Lean UX process to create features and updates based on regulatory requirements, OEM partner updates, and user feedback.
• Worked with developers to implement changes, updates, and new features. Provided production assets, style guides, and CSS suggestions as needed.
• Created and managed regulatory compliance documents, instruction manuals, user guides, and training materials.
• Created the identity and branding for all products, plus the parent company. As the sole designer I was responsible for all product, sales, and marketing materials from start to finish.
• Produced and maintained a library of product photography, stock photos, and marketing communication graphics.
• Managed technical document production for regulatory compliance, including writing, editing, working with a freelance technical writer and editor, and translation into French and Arabic.
• Managed social media channels. Worked with the Sales team to produce engagement campaigns, including Mailchimp contacts, landing pages, and email.
• Maintained marketing support relationships for resellers, including international partners.
• Created a Jira project to track customer complaints, including the workflow, conditional triggers, and custom fields for regulatory requirements.
