Designed security and permissions features for merchant platform serving 5M+ businesses. Focused on creating multi-user access controls to support enterprise merchant retention.
•Designed role-based access control (RBAC) interfaces enabling merchants to manage team member permissions across account functions. Created user flows for role assignment, permission configuration, and access management.
•Balanced enterprise security requirements with usability constraints, working closely with Product Manager, Security Engineering team, and merchant platform stakeholders to define feature scope and technical requirements.
•Delivered design specifications and interaction patterns for multi-user ecosystem, supporting PayPal's enterprise merchant retention strategy within 6-month contract timeline.