# Raymond Chan

> Software Engineer at Amazon

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/raymondchan

💻 Software Development Engineer at Amazon | 3+ Years of Experience | AWS, Alexa, NLP, and Scalable Systems

Dynamic and results-oriented Software Development Engineer with over three years of experience delivering innovative solutions at scale. Proficient in designing, developing, and deploying highly scalable AWS services, optimizing legacy systems, and collaborating across teams to enhance end-user experiences.

🔹 Key Achievements:

Spearheaded the migration of legacy voice interaction features, leveraging advanced NLP models and prompt engineering, resulting in measurable user engagement improvements.
Architected and implemented a multi-component workflow for Alexa Kitchen, boosting interaction rates by 25% and driving a 12% domain-wide increase.
Developed a self-service offensive data auditing tool using Java, AWS Lambda, IAM, and SNS, reducing task completion time from 2 hours to 5 minutes.
Improved CI/CD pipelines and AWS resource configurations by refactoring templates with Ruby, YAML, and TypeScript, increasing code maintainability.
🔹 Technical Expertise:
Languages: Java, Python, Typescript, C++
AWS Technologies: ECS, EC2, DynamoDB, Lambda, SNS, SQS, CloudFormation, CloudWatch
Methodologies: Scalable Systems Design, Test-Driven Development, Cross-Team Collaboration

🎓 Education:
Dual degree holder in Computer Science and Engineering and Psychology from UC Davis, graduating with University Honors and a 3.70 GPA.

Passionate about building impactful software solutions, fostering team growth, and driving innovation.

## Work Experience
### Software Engineer @ Amazon
Jan 2021 – Present | Sunnyvale, California, United States

### Research Assistant @ UC Davis Sleep Lab, Department of Neurology, UC Davis
Jan 2020 – Jan 2021 | Davis, California, United States
o	Perform data analysis onto brain waves recordings from EEG using computational methods, with the data size being approximately 8 hours of sleep recording for 1 – 4 years.
o	Collaborate with neurology experts to design high precision computational/machine learning algorithms and techniques to identify distinctive brain wave patterns in relations to over 15 subject’s individual characteristics.

### Co-chair of Computer Science Tutoring Committee @ University of California, Davis
Jan 2019 – Jan 2020 | 1 Shields Ave, Davis, CA 95616
o	Managed, planned, and hosted more than 15 two hours midterm/final review sessions for over 300 students with at less 20 tutors each quarter in a team-oriented environment
o	Developed study methods, practice tests, and class notes for students from over 10 different classes per quarter using easy-to-understand language by communicating with the instructors, the teacher assistants, and the student and understanding their needs from their perspectives

### Computer Science Tutor @ University of California, Davis
Jan 2018 – Jan 2020 | 1 Shields Ave, Davis, CA 95616
o	Empowering over 500 Computer Science (CS) students to tackle various CS concepts and complex problems critically through one-on-one tutoring session and 2 hours midterm/final review session. Increasing students’ grades by 5–10 %
o	Ensured students receive one-on-one tutoring services that is best suited for the student’s need, personality, baseline knowledge, and interest in the subject. Encourage students to approach problems in multiple innovative perspectives


## Education
### Bachelor of Engineering - BE in Computer Science and Engineering
University of California, Davis
Jan 2017 – Jan 2021

### Bachelor of Arts - BA in Psychology
University of California, Davis
Jan 2017 – Jan 2021


## Contact & Social
- LinkedIn: https://linkedin.com/in/chan-raymond

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Source: https://flows.cv/raymondchan
JSON Resume: https://flows.cv/raymondchan/resume.json
Last updated: 2026-03-22