# Raymond Lui > Software Engineer Location: New York City Metropolitan Area, United States Profile: https://flows.cv/raymondlui ## Work Experience ### Software Engineer @ Exact Customer Jan 2024 – Present | New York City Metropolitan Area • Delivered 30+ production enhancements and bug fixes for the EC Dashboard, used by 20+ internal users, improving reporting, exports, admin tooling, and overall system reliability. • Optimized Excel export functionality in the EC Dashboard using EPPlus, reducing runtime from ~5 minutes to ~1 minute for 100,000+ rows while fixing numeric formatting and column-ordering issues. • Built EC Dashboard pages using Telerik components (RadGrid, RadWindow, RadComboBox) to manage campaigns, phone mappings, exclusions, alerts, and lead caps. • Updated and modified SQL Server stored procedures to support reporting filters, campaign/location logic, billing adjustments, and data imports, ensuring consistency between UI and database behavior. • Fixed runtime exceptions, export failures, input validation issues, and added searchable dropdowns, conditional filters, and role-based access controls. ### Software Engineer @ Linens N Love Jan 2024 – Jan 2024 • Worked on a full-stack MERN application enabling shelters to request linen donations from nearby hotels. • Designed MongoDB schemas and backend APIs with role-based access for admins, chapters, hotels, and volunteers, enforcing authorization and data integrity across deliveries and donations. • Implemented delivery features allowing chapter presidents to initiate, edit, confirm, or withdraw donations, with dashboards updating in real time for both presidents and hotels. • Implemented email and scheduled notifications, including confirmations and 24-hour pre-delivery reminders. • Contributed to a production nonprofit platform that coordinated the rescue of 60,000+ linens. ### Asset Management Intern @ NYC Department of Transportation Jan 2022 – Jan 2022 | New York City Metropolitan Area Developed a geocoding script to convert 500+ company addresses into geographic coordinates, providing a foundation for subsequent asset management and visualization projects. ## Education ### Bachelor of Science - BS in Computer Science Stony Brook University Jan 2020 – Jan 2023 ## Contact & Social - LinkedIn: https://linkedin.com/in/raylui1 --- Source: https://flows.cv/raymondlui JSON Resume: https://flows.cv/raymondlui/resume.json Last updated: 2026-04-01