# Raymon S. > Leading Product Design @ Marqeta. Talk to me about product design, UX, fintech, payments, and enterprise products. Location: San Francisco Bay Area, United States Profile: https://flows.cv/raymons GENERAL SKILLS User experience & visual design Information & data visualization User research Prototyping & front-end development --- TOOLS Design & prototyping ··· Adobe Creative Suite (Illustrator, InDesign, Photoshop), Figma, Principle, Sketch Front-end development ··· CSS, d3, HTML, Javascript (jQuery), Sass Back-end development & Database ··· MySQL, PHP, PostgreSQL, Python Version control ··· Git, SVN Misc ··· Arduino, R, Tableau, Wordpress --- LANGUAGES English & Indonesian (fluent) Spanish (advanced) Chinese (beginning) ## Work Experience ### Head of Product Design @ Marqeta Jan 2025 – Present | San Francisco Bay Area Lead the Design team to build key products 0 → 1, including: - UX TOOLKIT / Marqeta’s first B2B2C products that provide customers with turnkey solutions via UI SDKs and white-label apps that reduce engineering effort by~60%, include built-in bank + card network compliance, and shorten time-to-market; secure five customers upon launch and unlock ~$2M in net new revenue by 2027 - PROGRAM MANAGEMENT / Marqeta’s suite of tools to manage cardholder support and disputes on behalf of customers; reduce manual operations by 50% and save ~$1.75M in costs via automation and AI-powered analysis while improving win rates and addressing regulatory gaps Grow a global team from zero to seven designers; level up hiring process by creating robust documentation and evaluation criteria; set clear expectations and priorities for varying roles and levels, while nurturing career growth and improving design craft; maintain an 80+ average satisfaction score throughout management tenure Collaborate with Product and Engineering leaders to shape high-level strategic decisions and translate them to roadmaps for execution; introduce tools such as design sprints to accelerate and enhance strategic conversations Elevate operational efficacy by establishing and evolving key processes between Design, Product, Engineering, and other cross-functional partners such as Legal and Marketing; establish key relationships with executives and senior leaders to uplift product design within the company Advocate for accessibility by integrating WCAG requirements as part of design and engineering deliverables; educate others via workshops and design reviews to scale operations and build internal capability ### Senior Product Design Manager @ Marqeta Jan 2024 – Jan 2025 ### Product Design Manager @ Marqeta Jan 2022 – Jan 2024 ### Lead Product Designer @ Marqeta Jan 2021 – Jan 2022 ### Principal Product Designer @ Medium Jan 2019 – Jan 2020 | San Francisco Bay Area Lead the redesign of Medium’s Android and iOS apps up to public beta in Summer 2020; collaborate with product managers and executives to realize the product vision and align with the business strategy; coordinate efforts with multiple designers and scrum teams from both reader and creator experience groups as part of the larger product redesign initiative Lead design of reading list on mobile, which enables readers to save stories and personalize their reading experience on Medium; oversee the product launch that resulted in a 16% usage increase over six months Manage and mentor a designer on the team Revise the process for design <> engineering collaboration within the agile framework to improve working velocity and product quality Champion accessibility initiatives and push for cross-function alignment between design, engineering, product, and user happiness; conduct audit across web and mobile surfaces to identify and prioritize issues; build a playbook with engineering to define and enforce accessibility practices Write and publish a content guideline to clarify and standardize the use of language across product surfaces ### Lead Product Designer @ Salesforce Jan 2014 – Jan 2018 | San Francisco Bay Area Lead design of conversational query in Einstein Analytics, which enables users to ask questions about their own data and receive answers as interactive charts, which enables further explorations and insights Lead design of onboarding, product education, and troubleshooting experiences in Einstein Analytics; systemize the design patterns so they are reusable in other Salesforce products Design Lightning dashboard subscription experience, which lets 4.2M+ daily dashboard users send a snapshot of their dashboard via email; create prototypes and collaborate with engineers to build a high-quality solution within the limits of email technologies Lead design of folder management and sharing up to its release in Summer 2018, which addresses the #3 most requested feature by Salesforce customers Act as head editor of Salesforce UX blog; evangelize the blog internally and externally, helping it grow from 14K to 21K subscribers; formalize and document the publication process to bring clarity to the blog team and writers; build and deploy a custom Salesforce app to streamline and automate the process Design and build Lightning Messaging Framework, a UX guideline for messaging patterns in the Salesforce ecosystem; collaborate with content strategists to create a holistic UI text library that works harmoniously with UI patterns; integrate the documentation into Salesforce’s Lightning Design System Design a refined forms experience as part of a larger application-wide redesign; build a components library and user flows logic to clearly communicate the experience to various stakeholders, including product managers, engineers, and other designers; integrate the components into Salesforce’s Lightning Design System, which is used by 50+ scrum teams across Salesforce ### Senior Product Designer @ Salesforce Jan 2015 – Jan 2017 ### Product Designer @ Salesforce Jan 2014 – Jan 2015 ### Web Developer/Designer @ Freelance Jan 2006 – Jan 2016 Blum Center ··· Design brand identity for Development Impact Lab (DIL), a new international development initiative; architect, design, and build a Wordpress-based, responsive site for DIL in three months UC Berkeley ··· Collaborate with Professor Marti Hearst to design a new interface for WordSeer, a text analysis tool for Humanities scholars; create graphic illustrations for Professor Robert Glushko’s book “The Discipline of Organizing” ### Teaching Assistant @ UC Berkeley Jan 2014 – Jan 2014 | San Francisco Bay Area Information Visualization & Presentation, UC Berkeley School of Information (Spring 2014) Support Professor Marti Hearst by leading design critiques, grading assignments, and tutoring students Teach a weekly lab session that covers web and visualization technologies, such as Adobe Illustrator, HTML, CSS, jQuery, and d3 ### Graduate Student Instructor @ UC Berkeley Jan 2013 – Jan 2013 | San Francisco Bay Area Information Organization Lab, UC Berkeley School of Information (Fall 2013) Teach web prototyping tools such as HTML, CSS, jQuery, and d3 to help students explore and apply theories of information organization and retrieval Collaborate with a co-instructor to develop lesson plan and course materials ### Design Intern @ Salesforce Jan 2013 – Jan 2013 | San Francisco Bay Area Design mobile web templates that enable 2M+ Salesforce developers to build cross-platform mobile applications rapidly in conjunction with other tools in Salesforce Platform Mobile Services Conduct user research and design a new concept for Salesforce’s process automation tool (workflows and approvals), which is used by more than 100K organizations ### Senior Associate Front-End Developer @ Acquity Group Jan 2011 – Jan 2012 | Chicago, Illinois, United States Develop rich front-end desktop and mobile web interfaces that integrate with platforms such as Demandware to deliver the best custom e-commerce experience Educate both the clients and design team on web best practices to ensure that the team is delivering innovative but viable solutions Clients include: Discover Financial Services, L’Oreal, Michaels, Transamerica Insurance ### Web Developer/Designer @ Decision Counsel Jan 2009 – Jan 2011 | Chicago, Illinois, United States Build interfaces using standards-compliant HTML/CSS/Javascript and educate clients on best practices Collaborate with the design team to create original visual designs and help build user flows, wireframes, and schematics while fulfilling client’s objectives, requirements, and functional needs Clients include: Driscoll’s, Hanley Wood, Kaspersky Lab, Levi’s, Northstar Travel Media ### Web Designer @ Sender LLC Jan 2007 – Jan 2009 | Chicago, Illinois, United States Design websites, web marketing materials, and email campaigns Assist front-end web development work and help bridge the gap between web design and development Clients include: Apartments.com, Crain’s Chicago Business, Shure ### Design Intern @ Edelman Jan 2007 – Jan 2007 | Chicago, Illinois, United States Design public relations print materials for both corporate and consumer needs ### Design Intern @ Orbitz Jan 2006 – Jan 2006 | Chicago, Illinois, United States Assist the in-house design team with daily tasks, such as creating landing pages and call-to-action modules for Orbitz.com and Cheaptickets.com ## Education ### Reforge ### Master's degree in Human Computer Interaction UC Berkeley School of Information ### BFA in Visual Communication School of the Art Institute of Chicago ## Contact & Social - LinkedIn: https://linkedin.com/in/raymonst - Portfolio: http://ray-mon.com/ --- Source: https://flows.cv/raymons JSON Resume: https://flows.cv/raymons/resume.json Last updated: 2026-04-13