# Rayna Allonce > Founding Product Designer @ Plenful Location: San Francisco Bay Area, United States Profile: https://flows.cv/rayna Hi, I'm Rayna 👋🏾 I’m a San Francisco based product designer and researcher with 10+ years experience building thoughtful tools for people working in complex systems. Currently the founding designer at Plenful, where I lead the product design function and design AI-powered automation tools that help healthcare teams streamline operations and reduce manual burden. As Plenful’s founding designer, I focus on clarity, usability, and scalability, ensuring our tools are both human-centered and impactful at scale. I leverage a background in human-computer interaction (master’s), medical anthropology (bachelor’s), and applied behavioral science to help teams translate complex systems and human behaviors into intuitive and impactful digital experiences. I care deeply about building tools that center and empower people, scale thoughtfully, and contribute to more equitable and sustainable futures for all of us. Happy to connect and collaborate with folks! https://www.raynaallonce.com/ ## Work Experience ### Lead Product Designer / Founding Designer @ Plenful Jan 2025 – Present | San Francisco, California, United States Plenful is an AI workflow automation platform built for healthcare. We're hiring! * As lead/founding designer I'm building Plenful’s design function and designing AI-powered automation tools that simplify complex workflows for operators and internal builders. ### Senior Product Designer @ Nuna Inc. Jan 2022 – Jan 2024 | San Francisco, California, United States Nuna is a healthtech startup enabling payers and providers to measure and improve cost and quality outcomes in Value-Based Care programs. * Led design and research in three B2B product verticals—Contract Performance (financial reporting), Payments (settlement management, reconciliation, adjustments), and Program Development (program design, contract modeling, opportunity analysis). * Designed and launched 0-to-1 data-driven SaaS products, delivering scalable solutions to complex healthcare challenges. * Enhanced team research capacity by developing standardized templates, documentation, and processes, increasing efficiency and enabling consistent, high-quality insights across the organization. * Helped scale and expand our design system alongside design teammates, introducing reusable components, patterns, and templates that accelerated product delivery and supported company growth. ### Product Designer II @ Nuna Inc. Jan 2021 – Jan 2022 | San Francisco Bay Area ### Product Designer @ Nuna Inc. Jan 2019 – Jan 2021 | San Francisco Bay Area ### Product Designer, MHCI Capstone @ MedRespond Jan 2019 – Jan 2019 | Greater Pittsburgh Area MedRespond is a healthtech startup that combines AI (NLP), search, and streaming media to deliver interactive, personalized patient education solutions. * Redesigned and extended Medrespond’s NLP based conversational patient engagement and education product for Cleveland Clinic liver transplant patients and caregivers, as part of my eight month long master’s capstone project at CMU’s HCII. ### Senior Research Executive @ Research Partnership Jan 2018 – Jan 2018 | Greater Philadelphia Area Research Partnership is a global healthcare market research agency that provides health and life science companies custom and syndicated insights for their products. * Conducted over 25 end to end qualitative and quantitative global pharmaceutical market research studies with 800+ patients, payers, and healthcare providers in 19 countries over the span of 3 years. * Implemented a wide range of qualitative and quantitative methodologies for studies in all steps of the product life cycle -- including online surveys, individual depth interviews, focus groups, dyads, segmentation, segmentation validation, market landscape assessment, concept testing, product testing, pricing, trackers, and patient journey. * Designed research materials tailored to client needs and business objectives. Analyzed findings. Developed concise, thorough, and actionable final client reports and deliverables. * Mentored and provided oversight for junior team members. * Oversaw smooth running of fieldwork and analysis for multi-country qualitative healthcare market research studies. * Therapy areas included Oncology (breast cancer, pancreatic cancer, prostate cancer, renal cell carcinoma), Type II Diabetes, Pneumococcal Vaccination (pediatric and adult) Psoriatic Arthritis, Rheumatoid Arthritis, Multiple Sclerosis, HIV, Women's Health (Vasomotor Symptoms), Acromegaly, Neuroendocrine Tumors, Glaucoma, and Genetic Counseling. * Clients included pharmaceutical and biotech companies such as Astellas, Amgen, Bayer, BMS, Genzyme, Gilead, Hollister, Janssen, Pfizer, and Sanofi. ### Research Executive @ Research Partnership Jan 2016 – Jan 2018 | Greater Philadelphia Area ### Research Analyst @ Research Partnership Jan 2015 – Jan 2016 | Greater Philadelphia Area ### Senior Thesis Fieldwork and Research @ African Family Health Organization (AFAHO) Jan 2015 – Jan 2015 | Philadelphia, Pennsylvania •Conducted primary and secondary research to study and better understand the key factors that impact AFAHO’s effectiveness for its target population as part of fieldwork and research for year long senior anthropology thesis. •Engaged in participant observation, analyzed 2 years of client needs assessment survey data, and designed, moderated, and analyzed informant interviews in French and in English. ### French Teaching Assistant @ Bryn Mawr College Jan 2013 – Jan 2015 | Bryn Mawr, Pennsylvania •Prepared and taught weekly 1 hour TA sessions to four semesters of Intermediate French students •Collaborated with French faculty to create engaging lesson plans •Promoted students’ understanding of conversational French, French grammar, and francophone culture through immersive activities and drills ### Theatre Technician @ Bryn Mawr College Jan 2013 – Jan 2015 | Bryn Mawr, Pennsylvania •Worked with department staff, visiting professional performers and technicians, and on-campus student groups to build and execute theatre, dance, and other performing arts productions in close-knit teams. •Worked as run crew for 2-3 professional performances per semester, helped run backstage operations for major student culture shows and dance showcases, and ensured that shows ran smoothly for all performers and audience members. ### Research Intern @ Ministère de la Santé Publique et de la Population (MSPP) Jan 2014 – Jan 2014 | Cap Haïtien, Haïti •Studied public health policies associated with children ages 0-5 years and prenatal and postnatal women •Collected and analyzed data on institutional and regional child vaccination efforts •Shadowed departmental supervision visits to 14 hospitals and health centers in the Nord Department •Engaged with Ministry of Health administrators, physicians, nurses, and patients to better understand health and healthcare in Haiti ### Laboratory Assistant @ Lehigh University, Biological Sciences Department Jan 2009 – Jan 2012 | Bethlehem, Pennsylvania •Studied neural aspects of sexual behavior in Syrian Hamsters in the lab of Dr. Jennifer Swann •Helped gather and analyze data for various research projects, attended lab meetings •Worked collaboratively with other lab members to complete lab tasks as needed Summer: 2009, 2010, 2012 ## Education ### Master's degree in Human Computer Interaction Carnegie Mellon University ### Bachelor of Arts - BA in Anthropology and French double major, Biology minor Bryn Mawr College ### French and Francophone Literature Institut d'études françaises d'Avignon ### Liberty High School ## Contact & Social - LinkedIn: https://linkedin.com/in/rlallonce - Portfolio: https://raynaallonce.com --- Source: https://flows.cv/rayna JSON Resume: https://flows.cv/rayna/resume.json Last updated: 2026-04-13