Agentic commerce experience from discovery to checkout

Designed real-time AI personalization for an online-to-offline ecommerce initiative from the ground up.

Tested and validated market opportunity through 70+ hours of user interviews and concept testing, mapping user pain points to retail business goals to define ENAiBLE’s partnership opportunities and future product roadmap.

Led design workshops on AI automation strategies, presenting compelling narratives, service blueprints, and insight-driven visual models to achieve cross-functional stakeholder alignment.

Designed a clinical decision support system for risk assessments. Developed the front end layer to make risk predictions understandable and actionable for physicians treating a rare disease.

Built interactive treatment planning dashboard juxtaposing real-time data with ML-predicted outcomes, supporting physicians to explore treatment options interactively while providing human-in-the-loop corrections.

Conducted field research with physicians to validate ML output accuracy and workflow integration; distilled results from physician audits to iterate on data visualization for improved usability and trust.

Led the delivery of a web application that streamlines employee shift scheduling experiences, generating 245,000+ scheduled work hours and $1.2M in operational savings within one quarter.

Enhanced BJC’s design system by creating scalable UI components across platforms and surfaces, ensuring consistency and responsiveness while adhering to brand guidelines.

Partnered with internal teams to evaluate employee work satisfaction, resulting in an optimized product roadmap delivered to C-suite stakeholders.

Designed, prototyped, and tested 3 core product features that improve nurse communication, iterating in a fast-moving, agile environment.

Trained new students and provide on-going assistance in digital fabrication equipment, including laser cutters, CNC routers, and 3D printers.

Create an online system to improve efficiency in regulating and managing equipment.