# Rebecca Chan > Teacher → User Experience Designer → Librarian Location: San Francisco Bay Area, United States Profile: https://flows.cv/rebeccachan Former educator turned product designer with expertise in edtech. I've worked on commercially released products; Currently at Wavio, a data dashboard for schools. With 6+ years of experience presenting to stakeholders, including front-end engineers and chief executives, I've developed an outstanding ability to advocate for design at all stages and organizational levels. My UX design skillset includes: UX research, usability testing, information architecture, wireframing, and prototyping using Figma. I thrive in a fast-paced environment, and I'm accustomed to rapidly changing, agile systems. Professionally trained in critical thinking, analysis, and assessment, I have a strong ability to evaluate interaction design and action user feedback. I'm passionate about designing with empathy, accessibility and DEI in mind, and I have a strong ability to distill complex ideas into simple concepts. I'm a resourceful self-starter with a growth mindset and I am excited to work with a team of innovators on future-facing products. Reach out if you're looking to add a product designer to your team! ## Work Experience ### Library Aide @ San José Public Library Jan 2025 – Present ### Substitute Teacher @ Fremont Union High School District Jan 2024 – Present ### Product Designer | Product Designer @ Wavio Jan 2023 – Jan 2024 | Sunnyvale, California, United States >> Wavio is an edtech tool serving teachers and students by using visualized data and gamification to track and motivate student achievement across e-learning apps. >> Develop mockups, wireframes, prototypes in Figma, and user interfaces for a B2B web-based website, with a focus on enhancing existing products and creating innovative features. >> Collaborate with executive stakeholders, development, and marketing in an agile environment, ensuring alignment on product roadmaps and seamless integration of design solutions. >> Embrace Human-Centered Design principles and subject matter expertise to effectively frame problems, explore opportunities, and visualize concepts, while using industry trends to drive continuous improvement. >> Employ diverse UX research methods, including competitive analysis, surveys, interviews, and focus groups, to pinpoint user pain points, gather valuable feedback, and transform insights into actionable design solutions. ### Product Designer @ Catalyze SV Jan 2023 – Jan 2024 | Silicon Valley, California, United States >> Catalyze SV is a community-serving nonprofit empowering Silicon Valley residents to promote equity and sustainability in developments. >> Design and create mockups, wireframes, prototypes, and user interfaces for a B2B, civic engagement nonprofit. >> Collaborate with cross-functional teams, including Product Managers, Engineering, and external partners, in an Agile framework to align on product roadmaps and ensure successful implementation of design solutions. ### User Experience Designer @ Queenly Jan 2023 – Jan 2023 | San Francisco, California, United States >> Multiplied sellers’ earning potential by double per transaction by expanding cart and checkout capacity to hold a limitless number of items. >> Given 40 hours to complete a project, I created designs that immediately increased the rate of buyers making an offer by 7%! >> Optimized ads to drive traffic by adding upsells at highest impact user journey points, redesigned graphic design elements such as icons and interaction design including animations. >> Presented twice weekly to cross-functional teams including software developers, stakeholders, marketing, and business operations, driving alignment of creative solutions while establishing UX design strategy. ### UX/UI Fellow @ Springboard Jan 2022 – Jan 2023 >> 700+ hours of hands-on courses, with 1:1 expert mentor oversight, and completion of 4 in-depth portfolio projects. >> Mastered skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change, dashboards and data design, social media and messaging, and product lifecycle. ### Product Designer / UPgrade / Website UX + UI Design @ Springboard Jan 2022 – Jan 2023 >> Developed an interface that enables users to process information up to 60,000 times faster than competitors, saving users 176 hours annually on average. >> In charge of all aspects of product design: effectively employed design thinking, UX heuristics, psychological research, and cutting-edge pedagogical methodologies generate data-driven evaluation reports. >> Conducted 15 guided usability tests. Final round of 5 testers completed tasks with a 100% success rate, and described the product as “easy-to-use.” >> Conducted end-to-end design process including competitive analysis and 15 usability tests, executed ideation through affinity, journey and empathy mapping to develop an MVP, sketches, wireframes, mockups, web design, style guide, brand identity, graphic design, and final prototype. ### Product Designer / STAMINA / Concept Project @ Springboard Jan 2022 – Jan 2022 | San Francisco Bay Area >> Worked within business constraints to come up with a set of community messaging features to engage and retain users on the app. >> Conducted competitive research, created sketches, storyboards, final prototype, many iterations, and executed 10 usability tests with 100% success rate. ### Product Designer / Savr Recipes / Google Ventures Sprint @ Springboard Jan 2022 – Jan 2022 | San Francisco Bay Area >> Executed a 5-day modified Google Ventures Design Sprint to create a prototype that transformed the user experience of following cooking instruction from convoluted to clear. ### English Teacher @ Khan Lab School Jan 2016 – Jan 2021 Khan Lab School (full time, contract) | Mountain View, CA (FEB 2020 - JUN 2020) The King's Academy (full time, contract) | Sunnyvale, CA (JUL 2019 - JUN 2020) Yerba Buena High School (full time, contract) | San José, CA (OCT 2017 - JUN 2018) Cupertino Middle School (full time, contract) | Sunnyvale, CA (AUG 2016 - JUN 2017) >>Prototyped and tested new learning solutions and incorporated learning feedback before launch; analyzed data to determine the effectiveness of learning experiences; managed internal partnerships and consulted them in their own learning experience creation; sought out and applied constructive and positive feedback. >>Assessed evolving needs of up to 150+ students annually, defined target learning outcomes and metrics for honors English and Speech & Debate classes, and partnered with cross-functional teams to gain insight into learners’ behavioral patterns, pain points, struggles, and various user journey flows. >>Incorporated knowledge of UX design thinking, user-centered design methods, learning principles, instructional design, company values, and evaluation methods to guide design process and content. >>Created innovative curriculums that build critical thinking and analytical thinking capabilities using multiple modalities and levels of interactivity using a variety of tools to develop resources (e.g. infographics, interactive interfaces, videos, e-learning, etc.) >>Designed for accessibility by providing accommodations for students with learning differences, language barriers, and limited access to resources. ### Product Tester @ Adecco at Google Jan 2017 – Jan 2019 | Sunnyvale, California, United States -Participated in user research on Google Nest’s security camera in collaboration with Google software engineers. -Worked on new and existing products for diverse enterprises, deepening my understanding of human-computer interaction, user research, and product design. Applied best practices in research & data collection. ## Education ### Master of Library & Information Science - MLIS in Management in Library and Information Science University of Southern California ### Single Subject Teaching Credential in English in Education San José State University ### Bachelor's degree in English Language and Literature, General UC Irvine ## Contact & Social - LinkedIn: https://linkedin.com/in/rebeccachandesign - Portfolio: https://becsdesign.com/ --- Source: https://flows.cv/rebeccachan JSON Resume: https://flows.cv/rebeccachan/resume.json Last updated: 2026-04-13