Key Achievements

• Redesigned grading system achieving 50% efficiency gains while improving feedback quality to 100% - coverage with actionable guidance

• Designed scalable flexible mentoring model that increased student agency and preserved learning mastery while reducing operational costs by 44%

• Led development of new product features including tutorials, exemplars, and hireability assessments to enhance student learning experience

• Played a pivotal role in founding and growing the product and learning experience design teams, shaping strategy and streamlining processes

• Built research repository tool and tagging system that streamlined cross-team access to user insights, reducing time-to-insight from weeks to hours

Core Responsibilities

• Facilitated cross-functional design sprints and lean mixed-methods research

• Collaborated with devs and PMs to deliver end-to-end solutions with highly constrained tech resources