• Launched enhancements for our Banking product that includes a product walkthrough, recurring and instant transfers, and updated navigation system

• Facilitate weekly design review meetings with leaders and partners

• Created a weekly customer interview program for cross functional team to build empathy

• Mentored Senior Designers on the team

• Partnered with cross functional business units to reignite growth for QuickBooks' flagship lending product - Term loan.

• Collaborated with cross-functional partners to launch a 0-1 product called Get Paid Upfront where customers can immediately get paid upon sending an invoice.

• Led team through quarterly Hackathons to design and build incremental product improvements

• Drove the design and delivery of a reimagined merchandising flow for QuickBooks Online that saw growth and new adoption across our revamped attach products QuickBooks Payroll and QuickBooks Live Bookkeeping.

• Champion a user-centric and customer-backed approach on all product strategies

• Designed and Built a responsive, scalable email and landing page

template that allows Marketing Team to increase email send volume and landing

page production/output.

• Collaborated with Product Design to create and ensure company design principles were consistent and practiced across all projects.

• Updated and maintained global company website and worked with key

stakeholders to ensure all content was up-to-date and possessed a unified, consistent brand voice.

• Managed two contractors and a Marketo Agency to scale production and meet design needs of Marketing Team and company.