Pilot helps small business owners manage their financial back office so they can focus their energy on growing their customers and improving their products. I'm developing Pilot's bookkeeping service built on proprietary software with automation that guides dedicated financial experts to deliver consistent and high-quality customer experiences!

I work closely with Product, Engineering, and Operations to prioritize business and customer needs, deconstruct complex systems, and nurture design solutions with a human-centered mindset across all service touchpoints.

A wellness company in partnership with Panasonic creating services and products to make life easier for modern families. I led product and design development of internal services and tools that power the Yohana Membership and Yohana Network. I worked on connecting multiple service touch points in close collaboration with Salesforce and web engineers, data scientists, ux research, commercial/ops teams, and our dedicated team of internal assistants and specialists to deliver meaningful outcomes. Shipped nationwide in the US and Japan.

Designed the next generation of Windows OS, Surface devices, and Cloud! I enjoyed the challenge of reshaping and reimagining some of the most iconic Windows UI and UX surfaces for single and dual screen form factors. To build software in context with human factors and the physical world is a one-of-a-kind opportunity.

The largest screen I've had the honor to design and build for, the Surface Hub 2 ranged from 55" to 86" and came with touch and pen first interactions. From concept to execution, I explored and refined new UX paradigms; framed new opportunities through storyboards, prototypes, and scenario-driven processes. Partnered with a team of hardware designers to consider ergonomics, human factors, sensor integration, and the surrounding device ecosystem.

Shipped new Photos and Video Editor apps for the Windows 10 Creator's Update. While exploring the realm of mixed reality for students and families, I championed the challenges of designing for dynamic window sizes and resolutions across all Windows devices. I led a scenario-driven and data-informed process when working on new feature development and improvements.