• Identified, quantified, and exposed known and unseen customer experience issues by introducing and championing a qualitative and quantitative "Jobs to be Done" research approach within Autodesk Forge

• Organization and Agile practices, Product Management, Research, and Design discipline.

Introduced a new quantitative Workflow Mapping to facilitate the communication of customer pain points to stakeholders while tracking the development progress.

• Led in a triad (PM, SW. Architect, Designer) to drive the product experience, vision, and guidance for Autodesk Forge Developer Portal, Autodesk Human Interface Guidelines, Autodesk Gallery (Community), and App Store.

• Established a process and framework to assess, measure, and track the Quality of APIs in the platform, using the APIs specialists as subject matter experts.

• Contributed to the definition and creation of the Autodesk Human Interface Guidelines Design Lab, supporting 250+ designers at Autodesk to centralize and contribute as a community all the Interaction design patterns.

• Championed building a new Sketch and Figma plugin to decentralize maintenance, foster a sense of autonomy and community, and enable 250+ designers to contribute to the design system toolkits from web/desktop products via tokens.

• Led with Forge Leaders and product managers to improve the product experience of Autodesk Forge Application Framework SDK, Forge HFDM (High-frequency data management), and the 2D and 3D design system for NextGen Forge development platform.

• Co-created and co-designed the vision, strategy, market fit, MVP, and execution of Forge Integrated Development Experience, a no/low-code Application development environment.

• Created with Forge Leaders and product managers the product experience, vision, strategy, MVP of a 3D shape recognition machine learning API and SDK, called Forge Design Graph.