# Reshma Nalla > Software Engineer at Mercury Location: Danville, California, United States Profile: https://flows.cv/reshmanalla Spearheaded the modernization of Clari's CI/CD ecosystem by migrating to GitHub Actions and Bazel, enhancing scalability, reliability, and developer experience. Built and scaled artifact promotion pipelines, secured secrets management, improved test infrastructure, and led cost optimization across build and deployment systems. My skills include - ‣ AWS Services : EC2, S3, IAM, CloudFront, LoadBalancers, CloudWatch, VPC, ECR, Lambda, Route53, KMS, CodeBuild, CodeCommit, CodePipeline ‣ Database : Sybase, MySQL, SQL Server ‣ Platforms : Windows, Linux, Ubuntu ‣ Programming Languages : Python, Java, R ‣ Configuration Management : Chef ‣ Containerization tools : Kubernetes, Docker | Provisioning tools : Terraform ‣ Web Technologies – HTML, CSS | Version Management Tools – Git (GitHub) Certifications: ‣ AWS Certified Cloud Practitioner ‣ AWS Certified Developer Associate ‣ Edx Verified Certificate on AWS: Code, Build and Test ‣ Terraform: From Beginner to Master with Examples in AWS on Educative ## Work Experience ### Software Engineer @ Mercury Jan 2025 – Present | San Francisco, California, United States ### Software Engineer @ Clari Jan 2022 – Jan 2025 | Sunnyvale, California, United States • Founding member of the Developer Productivity team, formalized from a scrappy infra group during a period of rapid company scaling. • Spearheaded the migration from Jenkins Groovy pipelines to GitHub Actions, enhancing scalability and developer velocity. • Developed an automated artifact promotion system, reducing release time from 20 hours to mere minutes. • Improved testing infrastructure by migrating legacy workflows to Bazel, cutting test durations from 70 to 12 minutes. • Integrated AWS Secrets Manager with Jenkins, significantly enhancing security and access control measures. • Migrated CI runners from static EC2 instances to dynamic, load-aware GitHub Action runners on EKS, reducing cost and scaling seamlessly. • Drove adoption of GitHub Merge Queues, significantly reducing PR merge latency under heavy load. • Created custom tooling to extract and analyze Bazel test results, enabling fine-grained test insights per module. • Participate in 24/7 on-call rotations, ensuring uptime and rapid response across CI/CD and developer productivity systems. ### Software Developer @ NYS Office of Information Technology Services Jan 2019 – Jan 2022 | New York, United States * Working as a PeopleSoft developer, performing both technical and functional tasks for CHIPS applications * Participate in daily scrum meetings and coordinate with WCB and NYSFS business users to understand the business needs and produce functional and technical specifications * Analyze specifications from WCB and NYSFS and create business models, logical specifications and/or user requirements to develop solutions for the application environment * Design, develop and implement software applications, create system procedures and ensure that the developed applications function normally * Maintain and modify programs, make approved changes by amending flow charts, develop detailed programming logic and coding changes. * Write source code, prepare test data, tests and debug programs; revise and refine programs to improve performance of the application software * Perform lifecycle testing using test plans, validate test results, prepare documentation and data for analysis * Perform performance enhancements to slow running processes by identifying the issues in the process * Perform daily monitoring of batch processes and resolve any issues encountered * Perform production support for CHIPS system including issue resolution in a timely manner ### Software Engineer @ Premier IT Solutions Jan 2018 – Jan 2018 * Implement design by utilizing development languages and tools per design specs * Diagnose and troubleshoot problems and provide support as necessary * Understand industry best practices for user interface development * Develop and execute Test plans (unit testing) * Document and utilize sound software development practices * Understand dependencies and how individual contributions impact the larger vision picture ### Student Intern @ Accolite Digital Jan 2015 – Jan 2015 | India Planning, designing and developing next- generation big-data systems ## Education ### Master of Science - MS in Computer and Information Sciences, General University of Massachusetts Dartmouth ### Bachelor's degree in Computer Science SRM IST Chennai ## Contact & Social - LinkedIn: https://linkedin.com/in/reshmanalla --- Source: https://flows.cv/reshmanalla JSON Resume: https://flows.cv/reshmanalla/resume.json Last updated: 2026-04-11