• Reverse engineered legacy applications into .NET improving functionality and incorporating API integration with Epicor ERP.

• Used on prem GitHub Enterprise for version control.

• Developed an application integrated with Epicor ERP to manage parts inventory, bill of materials, and bill of operations

• Maintained Salesforce for 50+ users across sales team and partner representatives.

• Created and maintained custom objects, flows, digital experience site, and flows.

• Migrated legacy Process Builder automations to Flows standardize with platform updates.

• Sole Salesforce Administrator responsible for troubleshooting all issues with Salesforce, including HubSpot integration.

• Coordinated with sales team to develop new and improve existing enhancements.

• Monitored and maintained production and development databases.

• Improved existing application performance by replacing inline SQL queries with optimized stored procedures, reducing the risk of SQL injections.

• Developed customizations in Epicor ERP using C# and Epicor’s customizations tools to ensure data integrity and automate workflows.

• Created BAQ’s to support production, engineering, and customer service operations, and external applications.

• Built and maintained Method and Data directives for data validation.

• Designed and deployed UD tables and custom entry screens.

• Provided technical documentation and training to end users on all custom applications and customized ERP modules

• Pursuing Salesforce Platform Developer I Certification

• Primary role was to develop tools for internal use

• Met with internal customers regarding tool requests and created technical requirements based on discussions and agreements. Determined and planned for the resources needed to complete projects. Created project schedules with weekly tasks and goals.

• Developed MySQL queries needed for internal use in tools or scripts

• Following RAD methodology, responsible for gathering requirements and planning, designing the UI and prototyping, development of software tool, dev testing and creating testing requirements for user testing, documentation and revision, and support and upgrades following deployment of tools released by Enhancement and Offerings department

• Assisted the Software Support Team with Tier I support tickets during peak registration months, interacting with customers to identify cause of bugs reported, and correct configuration issues, or guided customer to correct bad data errors.

• Designed, developed, and implemented Server Watch as a Windows Service that loads and runs assemblies at set intervals guided by a configuration file. It was built to accept any assembly that followed a set interface structure to monitor server processes and databases, emailing any errors or failures identified to the Cayzu ticketing system. Technologies used: C#, MySQL, XML

• Developed for OneView which is a web-based student registration product which allows for parents and school staff to complete the entire registration process online. Technologies used: C#, ASP.NET, HTML5, CSS3, JavaScript, MS SQL

• ZoomToRobohelp is an ASP.NET Web API developed for the purpose of integrating with the Zoom API to retrieve webinar information created for the company’s account and converted to an easy to read format and providing a registration link on the Adobe Robohelp Customer Support Guide. Technologies used: C#, ASP.NET, HTML5, CSS3, JavaScript, jQuery, JSON, RESTful API, XML

• Utilized SAP program to monitor inventory, assigning locations to parts, and stock transfers.

• Extensive knowledge of Warehouse Management SAP program, ATLAS – AEP;

• Assisting Operations Supervisors with general administrative duties regarding the shipping dock and releasing of trucks.

• Communicate with dealers to answer any questions they may have.

• Responsible for HAZMAT processing.

• Assist the Key Room Supervisor with any tasks requested.

Utilized SAP program to monitor inventory, assign locations to parts, and stock transfers. Extensive knowledge of Warehouse Management SAP program, ATLAS – AEP; Assisting Operations Supervisors with general administrative duties regarding the shipping dock and releasing of trucks. Communicate with dealers to answer any questions they may have. Responsible for HAZMAT processing. Assist the Key Room Supervisor with any tasks requested.

• Monitor warehouse program for work orders and processed materials according to the works orders.

• Unloading materials from trucks and adding them to the warehouse inventory.

• Used forklifts to transfer pallets of materials to other areas of warehouse.