# Richard Y.

> Software Engineer, Onboarding Engineer at ServiceTrade

Location: New Haven, Connecticut, United States
Profile: https://flows.cv/richardy

I am a hardworking, friendly, and conscientious individual who has over 15 years’ management and organizational experience with a strong eye for detail. I effectively demonstrate high standards of work ethic, customer service skills, and administrative leadership. Results driven, I take initiative to develop solutions to maximize sales, gross profits, maintain store conditions, and overall presentation to increase company profitability

## Work Experience
### Software Engineer @ ServiceTrade
Jan 2024 – Present | Durham, North Carolina, United States

### Software Developer @ IBM
Jan 2021 – Jan 2024 | Armonk, New York, United States
Currently a software engineer with GRC Platforms team.  Utilizing Java, JavaScript, Node.js, React, and Carbon.  
Here are some of my responsibilities:
Customize the product or develop custom code to meet business needs

Review requirements for completeness, provide estimates for delivery effort (dev, test, deploy, etc)

Execute unit tests to verify functionality

Follow development practices for the team

Review peer deliverables for completeness and accuracy to business requirements

Functional testing on deliverables. 

Package and document deliverables for promotions

Provide traceability of the deliverables to requirements

Support peers in any area necessary for the success of the project

### Receiving Specialist @ Weaver Street Market
Jan 2015 – Jan 2021

### Dairy Manager @ Weaver Street Market
Jan 2019 – Jan 2020 | Raleigh, North Carolina, United States
Oversaw dairy and frozen department inventory, staff, and orders.  Trained all new employees in the grocery department.  Responsible for implementing programs to reduce overall shrink for the store.  Provided first-rate customer service.

### Produce Lead @ Weaver Street Market
Jan 2015 – Jan 2019 | Chapel Hill, North Carolina, United States
Implemented a new ordering strategy and reduced loss by $12,000 annually.  Managed and organized all inventory, and placed frequent orders with multiple distributors. Trained all new employees in the produce department.  Delivered outstanding customer service.

### Dairy Manager @ Qfc-Quality Food Centers
Jan 2014 – Jan 2019 | Seattle, Washington, United States
Responsible for managing and retaining a $4 million dairy department of 400+ SKU's.  Provided stellar customer service, increasing the department's customer service scores by 70%.  Reduced loss by $15,000 annually. Restructured inventory management system to reduce over-delivery.

### Dairy Manager @ Safeway
Jan 2001 – Jan 2013 | Ventura, California, United States and Seattle, Wa
Responsible for managing and retaining a $3.6 million dairy department of 400 +SKU's.  Reduced shrink by 70%.  Evaluated deliveries against invoices and monitored losses.  Provided excellent customer service, consistently exceeding the company's secret shopper program goals.


## Education
### Certificate in Web Development
UNC-Chapel Hill Boot Camps

### N/A in General Studies
Ventura College


## Contact & Social
- LinkedIn: https://linkedin.com/in/richard-yvarra
- Portfolio: https://vinyl77.github.io/react-portfolio/

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Source: https://flows.cv/richardy
JSON Resume: https://flows.cv/richardy/resume.json
Last updated: 2026-04-13