# Rick L.

> Software Development Engineer in Test, dabbling with web development // Helping companies find issues with their software // Hoping to move into a management role some day

Location: Provo, Utah, United States
Profile: https://flows.cv/rickl

I have over 5 years of experience in QA and system automation engineer positions. Using multiple languages and technologies to support teams with testing and automation. I have led projects, taught, and mentored many
coworkers and interns. I have received multiple accolades and recommendations from past managers and coworkers.

I am passionate about quality, business, computers, and the media. I help businesses ensure that their software is of excellent quality, and help teams become more agile and inline with CI/CD practices. I've worked with Kubernetes, Rancher, Jenkins, SQL databases, VMWare, Go, HTML5, CSS, SASS, JavaScript (ES2015+), Vue, Maven, Java/Groovy, Selenium, Playwright, Jest, Jasmine, and a wide variety of other software and technologies.

## Work Experience
### Senior Software Development Engineer in Test @ CHG Healthcare
Jan 2024 – Present | Midvale, Utah, United States

### Software Development Engineer in Test @ Platform Science
Jan 2023 – Jan 2023 | Utah, United States
- Led and taught developers and an intern about proper testing practices
- Wrote tests in Cypress using JavaScript, Gherkin, Cucumber, and BDD, decreasing bugs by 12%
- Worked with developers to create unit and integration testing, increasing code reliability by 20%
- Performed regression testing before releases decreasing customer reported bugs by 26%
- Ran performance tests on MySQL before and after upgrade to MySQL 8 to detect potential issues
- Wrote test cases using TestRail
- Wrote E2E tests in CodeceptJS
- Worked with fellow SDET to define and execute testing strategies needed for product

### Software Test Automation Engineer Lead @ Qlik
Jan 2021 – Jan 2023 | Remote
- Increased code coverage by 75% coaching developers on unit and integration testing
- Wrote E2E and REST API tests with Playwright and Typescript reducing bugs getting out of development and stage environments by 30%
- Created testing repo using Jasmine and Jest to test NodeJS code decreasing the number of bugs in our microservices by 15%. 
- Created QA processes to better align team with CI/CD increasing development output by 18%
- Improved the CI/CD process by helping teams ensure tests were running automatically reducing the amount of time developers needed to spend testing features.
- Wrote Selenium tests in Ruby 
- Identified test cases for product scenarios 
- Wrote test plans and test cases for product scenarios
- Tracked bugs in Jira
- Assessed risk factors of product for testing design 
- Worked with teams to define unit and integration tests 
- Wrote GitHub Actions to automate various tests 
- Wrote CircleCI scripts to automate various tests

### System Engineer 2 / DevOps @ Micro Focus
Jan 2020 – Jan 2021 | Provo, Utah, United States
- Deployed and maintained an on-premises Rancher Kubernetes deployment
- Fixed automation backend written in Go, increasing automation reliability to 99% and saved 15% of time used dealing with issues
- Helped teams troubleshoot their Selenium tests increasing test reliability by 30%
- Taught others about and helped troubleshoot Jenkins pipelines saving developers 25% of their time writing pipelines
- Mentored an intern by teaching, pair programming, and providing guidance to, thus doubling intern’s overall knowledge
- Assisted in team project to create a dashboard written in React that gathers and filters data from Jenkins, checks Jenkins’ server health, and tracked some goals for other teams
- Wrote Jenkins pipelines to automate deployment and testing
- Maintained an old automation lab with proprietary code using Go, Bash, MariaDB, and VMWare
- Led, mentored, and trained interns and coworkers on managing test automation

### Software QA Engineer @ Micro Focus
Jan 2018 – Jan 2020 | Provo, Utah Area
- Made testing automation faster by 35% rewriting parts of the automation back-end to make them more efficient
- Built web front-end to interact with a key value database, saved developers 50% of time writing queries
- Rewrote web front-end QA testers used to interact with testing automation system
- Improved UI for the QA testing automation front-end, increasing developer satisfaction when using the front-end
- Created and Deployed Docker images for micro services used in our automation framework
- Wrote bash scripts and used auto installation methods (Kickstart - Fedora, AutoYast - SUSE) to automate the deployment of servers, saved 75% of time used deploying servers.
- Rewrote and Refactored old buggy bash scripts reducing issues with server deployments by 20%
- Wrote Selenium tests in Java and Groovy to test changes with the Selenium code and automation framework
- Helped teams troubleshoot their Selenium automation code running in the testing environment
- Created a website, using JavaScript, with a dynamic job submission form so the QA testers could submit testing jobs to the back end


## Education
### Bachelor's degree in Computer Science
Utah Valley University

### Associate of Science - AS in Business Administration and Management, General
Salt Lake Community College


## Contact & Social
- LinkedIn: https://linkedin.com/in/rick-lords

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Source: https://flows.cv/rickl
JSON Resume: https://flows.cv/rickl/resume.json
Last updated: 2026-03-22