San Ramon, California, United States
Integrated consistent design language and user research throughout web product development as the team’s sole designer, partnering with Product and Engineering teams to build a unified design vision across the full digital product experience.
Led the development of the web team’s first design system, driving its integration into the organization’s development workflow and leveraging the system to drive a full redesign of Five9’s visual and user experience, increasing click-through rates by up to +27% and driving a +26% increase in qualified sales leads.