Senior UX Designer IV in eBay’s Financial Services Org on the Cart & Checkout team. Collaborates closely with designers, product managers, and engineers to create seamless, intuitive experiences. Driving impactful change through design thinking and product discovery for two primary projects:

• eBay as a Payment Checkout Service

• Facebook Marketplace Cart Integration

Key Responsibilities:

• Designing user-centered experiences that address customer needs, meet business objectives, and scale effectively.

• Leading product discovery efforts, working alongside researchers, product teams, and executives to shape future innovations.

• Developing wireframes, visual mockups, prototypes, and interactive demos to bring ideas to life.

• Utilizes customer insights and research to inform decision-making.

• Communication and alignment with cross-functional teams throughout the project lifecycle.

• Presents and advocates for design solutions to stakeholders and leadership.

Senior Product Designer on the Fulfillment Team. Designing for the Shipping Carriers Squad, and on the vision initiative to improve Estimated Delivery Dates. Previously on the Delivery Confidence Squad improving Better Seller Data, Mail Class Carriers, and Buyer Zipcode Coverage.

Product & UX Designer for Payments & Protections Team at eBay.

Designer responsible for the Protections products:

• Item Not Received

• Cancellation

• Disputes

End-to-end design collaboration with partners in product management, research, business, legal, development, content, design systems, and accessibility. Cross-functional communication with larger company design teams such as View Item, Stores, and Listings, for consistent design quality. Meeting design system evolutions and keeping products current on new standards.

Consulting for a business website redesign and the founding UX/UI designer of a health & fitness app. Design requirements include an e-commerce platform, teacher's portal, integrated email campaigns, resources page, and an updatable course calendar.

• Conducting stakeholder meetings to outline objectives and to learn their business model and goals.

• Research and presentation of brand expansion through a website redesign and app development design deliverables.

• Organized and directed hundreds of corporate and individual events of up to 20,000 guests.

• Responsibilities included managing ongoing client relations, site planning, and presentation design.