# Rishabh G. > Staff Product Designer at VMware | Enterprise Design Strategist | 0 to 1 Specialist | SaaS and Hybrid Cloud UX Location: San Jose, California, United States Profile: https://flows.cv/rishabh For over a decade, I've specialized in one of tech's biggest challenges: taking complex enterprise products from concept to launch (0 to 1). I thrive on translating deep technical requirements for SaaS and on-prem datacenter products into intuitive, user-centered solutions that drive business goals. At VMware, I lead design strategy for key initiatives, transforming highly complex customer workflows into simple, effective, and delightful experiences. Core Specialties: -- Design Strategy & Leadership -- 0 to 1 Product Development -- Enterprise SaaS & Hybrid Cloud -- Cross-functional alignment ## Work Experience ### Staff Product Designer @ VMware Jan 2023 – Present | Palo Alto, California, United States Led and defined user experience for several key initiatives within VMware Cloud Foundation, leveraging AI to improve design efficiency, streamlining workflows for over 300k customers, improving user satisfaction by 27%, and reducing unnecessary workflow steps by 20%. ### Product Design Manager @ VMware Jan 2020 – Jan 2023 | Palo Alto, California, United States Scaled and managed a global design team from 6 to 12, successfully shipping 15+ major features for the VMware Cloud portfolio. Mentored and developed designers, resulting in 6 promotions and establishing a new design operations framework that improved team efficiency. ### Senior Product Designer @ VMware Jan 2018 – Jan 2020 | Palo Alto, California, United States Led the end-to-end design for the v1.0 launch of VMware Cloud on Dell & VMware Cloud on AWS Outposts, translating a complex technical concept into a shippable, user-validated product. Created and socialized the first customer journey maps, which were adopted by PM and Engineering teams and used to identify 3 key areas for product improvement. Owned the design for the VMware Cloud on Dell onboarding experience, conducting 20+ user interviews to create a workflow that reduced setup time from months to days. Aligned PM, engineering, and executive leadership from VMware & Dell on a unified design vision, eliminating conflicting priorities and ensuring a smooth launch for the new hybrid cloud solution. Co-founded and led the design narrative for a winning internal hackathon project. By framing a complex user problem through compelling storytelling, I enabled our engineering partners to deliver a demo that was voted the #1 solution. ### Product Designer @ VMware Jan 2014 – Jan 2018 | Palo Alto, California, United States Led the design overhaul for 7+ core vSphere Lifecycle functions (including Backup/Restore and Install/Upgrade or vCenter), simplifying the day-to-day work for millions of vSphere admins. Owned the end-to-end design for the vCenter Server High Availability (vCHA) feature, a mission-critical function that protects customer environments. Acted as the UX team's lead vSphere administrator, managing our internal datacenter. This unique, hands-on technical expertise allowed me to design solutions grounded in the real-world challenges our customers face. Created and led a weekly technical 'hands-on' session for the design team to install the products they were designing in the internal datacenter I provisioned. This program directly accelerated designer onboarding, deepened empathy for complex user workflows, and built a stronger, more credible partnership between Design, PM, and Engineering. ### Web Programmer @ University of Michigan Institute for Social Research Jan 2013 – Jan 2013 Managed and updated dynamic web content for Institute for Social Research website using HTML, CSS, PHP and SQL database management. ### User Experience Intern @ VMware Jan 2013 – Jan 2013 | San Francisco Bay Area Worked collaboratively with Ecosystem Engineering and User Experience team to improve the current design of VMware Compatibility Guides by conducting a qualitative user research and iterative design process following VMware design guidelines. ### Systems Engineer @ Tata Consultancy Services Jan 2010 – Jan 2012 Developed applications and provided production support in the Insurance Domain for Life and Pension Administration systems for a leading Business Process Outsourcing unit located in UK. Reviewed and provided sign-off for all deliverables from offshore and coordinated between onsite and offshore team. Maintained information security policy and standards, performed Risk Management, analyzed potential threats and vulnerabilities and monitored entire information security system. Conducted Business Continuity Planning (BCP) drills and ensured the availability of entire offshore solution in the event of a crisis. ## Education ### Bachelor of Engineering (B.E.) in Electronics Design Technology Nagpur University ### Master of Science (M.S.) in Human Computer Interaction University of Michigan - School of Information ## Contact & Social - LinkedIn: https://linkedin.com/in/rishabhgandotra - Website: https://rishabhgandotra.com --- Source: https://flows.cv/rishabh JSON Resume: https://flows.cv/rishabh/resume.json Last updated: 2026-02-23