•Building and evangelising a design system with a visual designer and content strategist to make store apps accessible for associates working in 1100 Kohl’s stores across USA.
•Led design for Kohl’s Wallet and Charge Card on-boarding experience on the mobile app with the goals of increasing sign ups and number of payments made against the charge card.
•Working on optimising our team’s design workflow and handoffs by integrating Abstract for version control and maintaining our pattern libraries.
•Led the redesign of all associate apps by collaborating with a researcher, copywriter, visual designer, product managers, and store teams over a period of a year to cut down operations cost and raise the SUS score for associate experience.
•Mentored two junior designers during their internships with Kohl's in the last 2 years