With a strong background in business and over three years of experience as a UX designer, I bring a unique blend of skills to create high-impact and delightful user experiences.
Led end-to-end design for a cross-platform (native web and iOS) time tracking and invoicing application that eliminated 2-3 hours of weekly admin work and reduced categorization errors to zero for freelancers.
Redesigned Willow Bridge's property management platform with client portal and internal admin tools that standardized pricing and streamlined invoice verification, reducing billing errors by 87% and recovering $125K in annual revenue.
Overhauled Reahard & Associates' FI Insight Recording platform, transforming fragmented desktop/web experience into a cohesive, responsive portal. Eliminated technical barriers and implemented mobile accessibility, reducing support tickets by 42% and enabling seamless cross-device functionality.
Architected a trust-building framework within Cisco's AI-assisted security tools, collaborating with Product Managers, UX Researchers, and Network Engineers to increase user adoption by ~30%.
Led strategy and design of AI Policy Assistant tool, securing leadership buy-in and achieving 23% reduction in policy errors, along with enhanced network security policy management.
NASA: Collaborated with Earth scientists to conceptualize a cloud-based PaaS platform (Open Science Gateway), aimed at reducing project delays by 67% and saving 380+ hours annually through streamlined data management, reduced manual data conversion, and faster report generation.
Folia (cross-platform annotation app): Enhanced the global search, annotation tools, and cloud storage access features to boost user engagement by 26% during beta testing.
Owned the redesign of Tesla's content localization platform, driving 15% increase in regional market engagement and ~32% reduction in turnaround time.
Pioneered UX research and design of AI chat assistant for Giga Berlin employees, projected to automate 70% of routine HR inquiries and save 25+ HR staff hours weekly.
Optimized e-sign flow for employee health & safety, strengthening regulatory compliance and achieving ~20% reduction in processing time.
Elevated Tesla's enterprise and consumer-facing design systems by designing and integrating multiple components, securing leadership buy-in through systematic documentation and demonstrated efficiency gains.
