# Ritwik Mittal > Senior Product Designer @Rivian-VW Location: Mountain View, California, United States Profile: https://flows.cv/ritwik With a strong background in business and over three years of experience as a UX designer, I bring a unique blend of skills to create high-impact and delightful user experiences. I have worked across a variety of organizations—including large companies, design agencies, and startups—contributing to B2B, B2C, enterprise, and SaaS products. My goal is to make technology accessible by reducing the learning curve and focusing on what truly matters to users. I strive for universality and adaptability in my designs, ensuring they stand the test of time and evolve with changing user needs and technological advancements. While I aim for excellence, I prioritize progress over perfection, understanding that constant improvement is the key to achieving greatness. ## Work Experience ### Senior Product Designer @ Rivian and Volkswagen Group Technologies Jan 2025 – Present | Palo Alto, California, United States Designing AI automotive SaaS for fleet management, service workflows, and vehicle operations. ### Product Designer @ Tusk Software Jan 2024 – Jan 2025 | United States Led end-to-end design for a cross-platform (native web and iOS) time tracking and invoicing application that eliminated 2-3 hours of weekly admin work and reduced categorization errors to zero for freelancers. Redesigned Willow Bridge's property management platform with client portal and internal admin tools that standardized pricing and streamlined invoice verification, reducing billing errors by 87% and recovering $125K in annual revenue. Overhauled Reahard & Associates' FI Insight Recording platform, transforming fragmented desktop/web experience into a cohesive, responsive portal. Eliminated technical barriers and implemented mobile accessibility, reducing support tickets by 42% and enabling seamless cross-device functionality. ### UX Designer @ Cisco Jan 2024 – Jan 2024 | United States Architected a trust-building framework within Cisco's AI-assisted security tools, collaborating with Product Managers, UX Researchers, and Network Engineers to increase user adoption by ~30%. Led strategy and design of AI Policy Assistant tool, securing leadership buy-in and achieving 23% reduction in policy errors, along with enhanced network security policy management. ### UX Designer @ Cyber-Infrastructure Integration Research Center Jan 2023 – Jan 2024 | Bloomington, Indiana, United States NASA: Collaborated with Earth scientists to conceptualize a cloud-based PaaS platform (Open Science Gateway), aimed at reducing project delays by 67% and saving 380+ hours annually through streamlined data management, reduced manual data conversion, and faster report generation. Folia (cross-platform annotation app): Enhanced the global search, annotation tools, and cloud storage access features to boost user engagement by 26% during beta testing. ### UX Designer @ Tesla Jan 2023 – Jan 2023 | Fremont, California, United States Owned the redesign of Tesla's content localization platform, driving 15% increase in regional market engagement and ~32% reduction in turnaround time. Pioneered UX research and design of AI chat assistant for Giga Berlin employees, projected to automate 70% of routine HR inquiries and save 25+ HR staff hours weekly. Optimized e-sign flow for employee health & safety, strengthening regulatory compliance and achieving ~20% reduction in processing time. Elevated Tesla's enterprise and consumer-facing design systems by designing and integrating multiple components, securing leadership buy-in through systematic documentation and demonstrated efficiency gains. ### Associate Instructor @ Indiana University Luddy School of Informatics, Computing, and Engineering Jan 2022 – Jan 2022 | Bloomington, Indiana, United States Assisted Dr. Shunying Blevis and Dr. Phil Jordan in the INFO-I 300: Human-Computer Interaction & Programming course. ### Product Designer @ Galaxy Weblinks Inc Jan 2019 – Jan 2022 | Indore, Madhya Pradesh, India SENB Bank: Enhanced the discoverability and usability of banking workflows to reduce task completion time by 27%, nearly double the average session duration, and increase new account openings by 5%. Staples: Collaborated with senior designers and engineers to build the Sparq design system from the ground up and use it to overhaul Staples’ consumer and business websites, improving accessibility compliance (WCAG 2.1), mobile responsiveness, and aesthetic appeal. Netgear: Revamped the desktop and web apps for Arlo, Orbi, and Insight platforms, streamlining device setup, improving real-time monitoring, and ensuring cross-platform consistency to enhance user interactions. Chariot: Spearheaded the 0-to-1 design of a crowdfunding platform (native iOS app) to address trust issues by enhancing campaign verification, fund transparency, and impact reporting, boosting donor confidence and campaign success rates. ### Digital Marketing & Design Intern @ Shiny Disco Lights Jan 2018 – Jan 2018 | Bengaluru Area, India Managed and segregated over 200 leads captured by the sales team, ensuring efficient categorization and follow-up processes. Designed over 20 marketing collaterals, including posters, banners, standees, and thumbnails, as well as three captivating landing pages to support a FinTech Hackathon's promotion and registration efforts in Hong Kong. ## Education ### Master of Science - MS in Human Computer Interaction Indiana University Bloomington ### Master of Business Administration - MBA in Marketing Institute of Management Technology, Nagpur ### Bachelor of Commerce (B.Com.) in Business/Commerce, Finance Devi Ahilya Vishwavidyalaya ### 12th (HSc.) in General Studies Sri Sathya Sai Vidya Vihar High School ## Contact & Social - LinkedIn: https://linkedin.com/in/ritwik-m - Website: https://ritwikmittal.com/ --- Source: https://flows.cv/ritwik JSON Resume: https://flows.cv/ritwik/resume.json Last updated: 2026-02-23